Lexus of Sacramento - Service Center
Sacramento, CA
1,846 Reviews of Lexus of Sacramento - Service Center
Ease of scheduling service. Friendly staff.Nick Cruz Ease of scheduling service. Friendly staff. Nick Cruz delivers an excellent service towards my vehicle . Estimate on service completion is delivered Ease of scheduling service. Friendly staff. Nick Cruz delivers an excellent service towards my vehicle . Estimate on service completion is delivered in a timely manner. More
Eric P. and Christina in service always provide excellent service! They have helped me ever since i bought my car from you guys! Thanks for always taking care of me and my car! service! They have helped me ever since i bought my car from you guys! Thanks for always taking care of me and my car! More
It’s a very good dealership they did good work on my car I was very happy about it Richard and Mike is it very good service tech he knew exactly what I needed thank you very much I was very happy about it Richard and Mike is it very good service tech he knew exactly what I needed thank you very much More
Convenient appointment; loaner car available was a big help; no surprise charges; fixed on first appointment; car returned clean; Brandy Joseph is the best service lady! help; no surprise charges; fixed on first appointment; car returned clean; Brandy Joseph is the best service lady! More
The service is on time. Employees are professional and polite. Brandy always takes good care of us! Even though the dealership is going through a major remodel everything went smoothly. polite. Brandy always takes good care of us! Even though the dealership is going through a major remodel everything went smoothly. More
Knowledgeable staff. The rep assigned to us explained the cost of work well and what needs to be done before proceeding. Organization during the renovation: people are guided where to go. Greeter points yo cost of work well and what needs to be done before proceeding. Organization during the renovation: people are guided where to go. Greeter points you to the right direction. Very pleasant experience More
Detailed and attentive. Staff all around was very professional during the remodeling of the dealership. Dealership provided a loaner car, much appreciated and convenient, a plus professional during the remodeling of the dealership. Dealership provided a loaner car, much appreciated and convenient, a plus More
Great service! Courteous staff! Brandy, my service advisor, always provides outstanding service! She seems to know what the customer needs ahead of time. Lexus of Sacramento is lucky to have her! advisor, always provides outstanding service! She seems to know what the customer needs ahead of time. Lexus of Sacramento is lucky to have her! More
Jim penn has been my Mechanic for over 30 years and continues to do excellent work on my car. Nick Cruz has also gone out of his way to accommodate my schedule and take wonderful care of my vehicle. continues to do excellent work on my car. Nick Cruz has also gone out of his way to accommodate my schedule and take wonderful care of my vehicle. The combination of the two keeps me returning for service and keeps me praising your Lexus Dealer Ship for a job well done. More
Dealership broke the clip on my air box when I took it in service and refuse to replace it. Manager only wanted to cover labor and not the material. Why should I pay for something I didn’t break. service and refuse to replace it. Manager only wanted to cover labor and not the material. Why should I pay for something I didn’t break. More