Back

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,846 Reviews

1,846 Reviews of Lexus of Sacramento - Service Center

Sort by
April 11, 2021

Christina is the best. She always takes care of my car and it is always ready when I go to pick up. Thank you Christina! More

by ERYCKAH06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Lexus of Sacramento responded

We are very happy to hear Christina provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 11, 2021

Everyone was professhional and wonderful to work with. I appreciate their attention to detail. We are greatful to have this group in Sacramento! Thank you for your help. More

by DDOHEARN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 09, 2021

Mike and Brandy always provide excellent service abs advice. It seems like nothing ever really goes wrong with a Lexus. Just ask my 2010 and my 2018. More

by SHANNONH60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Eric Foltz
Apr 09, 2021 -

Lexus of Sacramento responded

Shannon - It's wonderful to hear that you can depend on Mike and Brandy to keep your vehicles running smoothly and safely. Thank you so much for being a loyal Lexus of Sacramento customer! We look forward to our continued relationship.

April 09, 2021

i like working with this dealer. easy to get scheduled. service managers are informative. easy to get a loaner car. definitely recommend if you need a place to service your lexus More

by books
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja
Apr 09, 2021 -

Lexus of Sacramento responded

Thank you for recommending Lexus of Sacramento! We are delighted to hear that you enjoy working with us as much as we enjoy working with you. Have a great weekend!

April 08, 2021

Brandy and Eric were friendly, helpful and professional. The service required is holding up and I will heed their advice for my cars future care. I shall return. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Eric Foltz
Apr 08, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Brandy and Eric! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 07, 2021

Let me say that Sacramento Lexus dealership is fantastic. I been there for the service and recall on my ES350 2019. They provided me fabulous service. I got the Lyft ride. Waiting time for it was less than 5 More

by Deepak Sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 07, 2021

The entire staff and sales people are genuine and helpful Have had help when needed with the navigation system Love the clean care at pickup More

by LCOMEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you again down the road!

April 06, 2021

It was a good experience, the only thing I wish I had information before hand was how much it was going to cost me. The lady that brought my car to me was exceptionally friendly and helpful. I think her More

by MKJOLSEN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 06, 2021

YES as always you guys are awesome! keep up the good work. Shuttle service should be available within 10 minutes. Send in more service deals. More

by SKUMAR7754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Eric Foltz
Apr 06, 2021 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 05, 2021

Lexus of Sacramento is a great dealership to do business with. Very happy with the sales and service departments. I Highly recommend Lexus of Sacramento. More

by FIDOGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Apr 05, 2021 -

Lexus of Sacramento responded

Thank you so much for recommending Lexus of Sacramento! We are delighted to hear that you're a happy customer and truly appreciate your repeat business. Enjoy your week!

...
119
...