Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews
Call Service Center (916) 485-3987

1,852 Reviews of Lexus of Sacramento - Service Center

Sort by
May 02, 2024

They did an awesome job. Very professional helpful and respectful. Highly recommended. Thank you very much. More

by mimi_mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
Report | Print
May 03, 2024 -

Lexus of Sacramento responded

We're delighted to know you had a positive experience with us at Lexus of Sacramento! Your recommendation means the world to our team. Thank you for your kind words and support!

May 01, 2024

Nick has always been outstanding whenever I bring my car in for service much appreciated More

by myshelt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lexus of Sacramento responded

It's great to hear that Nick continues to take excellent care of your vehicle! Thank you for being a loyal Lexus of Sacramento customer.

May 01, 2024

Very efficient, Nick very friendly as well. Timely service with offering loaner as well. Appreciate it. More

by JDELFENDAHL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with Nick and the rest of our team at Lexus of Sacramento. We always aim for efficiency and friendliness!

May 01, 2024

Very efficient service, return car in impeccable condition. Comfortable waiting room with variety of beverages while you wait. More

by KELLY443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name.
Report | Print
May 02, 2024 -

Lexus of Sacramento responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

May 01, 2024

Very great service. Personal were well informed and things were done when promised. I would recommend this dealer ship to all my friends. More

by NEIGHBOURSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Rashid
Report | Print
May 02, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 30, 2024

My car maintenance appointment was kept promptly and professional. Oil changed and car washed. Nice customer service. More

by Val
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel, Simirrioti
Report | Print
Apr 30, 2024 -

Lexus of Sacramento responded

We're glad to know your maintenance appointment went smoothly at Lexus of Sacramento. Thank you for the positive feedback about our customer service and professionalism!

April 30, 2024

Great service and dealer! Together they take care of car needs. Thank you for great service. More

by W. Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento and leaving this stellar review! Safe travels, and we'll see you next time!

April 30, 2024

I have been coming to this Lexus dealer for service for many years. They are friendly and efficient and I trust them with my car. Thanks! More

by JALEMIEUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 30, 2024

I received excellent customer care from Basel at the Lexus of Sacramento Service Department, very attentive to my concern, quick resolution to the issue and he followed up afterwards to make sure I was More

by benanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
Report | Print
May 01, 2024 -

Lexus of Sacramento responded

We're delighted to know that Basel and our team at Lexus of Sacramento provided you with excellent service. Your recommendation means a lot to us!

April 30, 2024

Tracey very very professional and good communicator and problem solving thank you for your service and kindness More

by staskulbidyuk
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

1
...
11
12
13
...
186