Lexus of Sacramento - Service Center

Nice people, friendly and helpful. Just brought in new RX350 for some plating I paid for for exterior and interior. Gave me a loaner which was nice. .Had question whene I picked up the car but service per RX350 for some plating I paid for for exterior and interior. Gave me a loaner which was nice. .Had question whene I picked up the car but service person was bus with another customer.in More

Every time I go to Lexus of Sacramento for my car maintenance, the staff are always excellent in providing service to their clients - from making phone appointments, waiting in the lobby, to getting maintenance, the staff are always excellent in providing service to their clients - from making phone appointments, waiting in the lobby, to getting the job done. I made an appointment with them not too long ago, and I spoke with this lady (forgot her name) to schedule an appointment for my car maintenance and I asked her for the price of the service, she couldn’t get in their system because it was down so we hung up and 2 minutes later, she called me back to let me know. Then on the day of my appointment, I was waiting in the lobby, studying and a sweet lady came up to me to offer me a more suitable table/area for less distraction and I was just impressed by how they treat their clients. I always leave that branch feeling highly satisfied and Brandy, my service specialist, is just always awesome! :) More

Mike Huttleston has helped me for my car services for years. He is very honest, knowledgeable and helpful. I always feel satisfied with his services. Thank you so much. years. He is very honest, knowledgeable and helpful. I always feel satisfied with his services. Thank you so much. More

Great job and the staff are always very helpful with excellent customer service! Very fast with the service as well. And explained the work that was performed thoroughly excellent customer service! Very fast with the service as well. And explained the work that was performed thoroughly More

Excellent world class service! The staff is professional and attentive and make you feel safe and welcome. Thank you for doing a great job with my servicing appointment. and attentive and make you feel safe and welcome. Thank you for doing a great job with my servicing appointment. More

Great service as always. Brandy was responsive and professional. Loyal customer for 17 years and multiple Lexus vehicles. One has over 200k miles and no major mechanical issues. You keep my vehicle professional. Loyal customer for 17 years and multiple Lexus vehicles. One has over 200k miles and no major mechanical issues. You keep my vehicles in excellent shape. More

Even with Covid restrictions the dealership is as wonderful as ever. Everyone is courteous and efficient. Although I was not expecting a 30k mile service, Nick was flexible and most of it was co wonderful as ever. Everyone is courteous and efficient. Although I was not expecting a 30k mile service, Nick was flexible and most of it was completed. More

Excellent service. Brandy kept me informed every step of the way and carefully explained my service options. She even reached out to me after her normal hours. Brandy's efforts at Lexus of Sacramento subs the way and carefully explained my service options. She even reached out to me after her normal hours. Brandy's efforts at Lexus of Sacramento substantially contribute to your dealership's reputation as a quality operation. More

I have worked with Tracy cach on services on my car for years. And I will never go elsewhere. All ways a great experience. Simply amazing thank you years. And I will never go elsewhere. All ways a great experience. Simply amazing thank you More

I have to say my experience at Lexus of Sacramento was a good one. Since I live 60 miles away I don’t have the opportunity to take the car for oil change. The service at Lexus of Sacramento was really excel good one. Since I live 60 miles away I don’t have the opportunity to take the car for oil change. The service at Lexus of Sacramento was really excellent. I got the opportunity to drive a newer RX as a loaner. I wouldn’t be surprised if I come back and buy an RX from Lexus of Sacramento The service manager followed up on a telephone call of a question I had to ask and I’m appreciative that he called me back and answered all my questions about my service. More