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Lexus of Sacramento - Service Center
Sacramento, CA
1,852 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,852 Reviews of Lexus of Sacramento - Service Center
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February 15, 2021
I brought my car in for a warranty repair and everyone I dealt with was excellent. Friendly and professional. I would recommend your dealership to everyone. dealt with was excellent. Friendly and professional. I would recommend your dealership to everyone. More
by SALLEN8
Verified Customer
February 10, 2021
I was greeted immediately upon arrival at dealership. Service staff was friendly and professional. Service was completed within the estimated time. This has been my experience since purchasing our Lexu Service staff was friendly and professional. Service was completed within the estimated time. This has been my experience since purchasing our Lexus in 2015. More
by SLB
Employees Worked With
February 10, 2021
Superb customer service! My service advisor, Nick Cruz, provides unparalleled support! That is why I keep on coming back at Lexus of Sacramento. More power to Lexus! provides unparalleled support! That is why I keep on coming back at Lexus of Sacramento. More power to Lexus! More
by gbatilando
Employees Worked With
February 10, 2021
This is my forth Lexus, and I have been taking my car to the Lexus of Sacramento since 2002. Lexus always provide excellent service! I recommend then all the time! the Lexus of Sacramento since 2002. Lexus always provide excellent service! I recommend then all the time! More
by THEGBE
February 09, 2021
Took my car in for oil change/check. After 2 hrs I had to ask if it was ready. Paperwork said the air filters were dirty. Don't think they even checked. I had just changed filters a few months before myself ask if it was ready. Paperwork said the air filters were dirty. Don't think they even checked. I had just changed filters a few months before myself. When I pulled it out it looked brand new. They never discussed anything. Think they just checked their history and not actually the car itself. Got the feeling they were trying to take advantage of 66 year old woman. Not impressed with their service. More
by MKSLT
Employees Worked With
February 05, 2021
Lexus service department is wonderful. I receive nothing but fast and courteous service with every visit. First class, red carpet treatment. I love Christina Carson. Christina explains the details of the se but fast and courteous service with every visit. First class, red carpet treatment. I love Christina Carson. Christina explains the details of the service that is going to take place that day and answers all of my questions. If the service is going to take more than a couple of hours I really appreciate that Lexus arranges for a loaner vehicle so I can get on with my day. I have been utilizing this service department for five years now. I now own a RX450H and I love it. Such a great vehicle in so many ways. More
by SANDY.RAINSBARGER
February 04, 2021
I like the service department, they work excellent. They washed my car. They changed oil and filter. They checked cooling, heating, air filters, and air for tires. I also appreciate coffee, and fresh water. washed my car. They changed oil and filter. They checked cooling, heating, air filters, and air for tires. I also appreciate coffee, and fresh water. More
by ATIQULLAH_SHAHEED
Employees Worked With
Chuck Baccarella
February 04, 2021
Fast courteous service, received quick appointment, pleasant employees. Nice to have the work done in half the time that was expected. Never had a bad experience after owning several Lexus vehicles. pleasant employees. Nice to have the work done in half the time that was expected. Never had a bad experience after owning several Lexus vehicles. More
by MGeese
February 02, 2021
Your Customer Service people are always very pleasant, your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. More
by LADYKIZZIE
Employees Worked With
Mike Huttleston
January 25, 2021
The service department always keeps you updated on your service. They go above and beyond to make sure you are satisfied. I have always been treated with respect service. They go above and beyond to make sure you are satisfied. I have always been treated with respect More
by MARYHARMON58
Employees Worked With
Mike Huttleston
