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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews

1,845 Reviews of Lexus of Sacramento - Service Center

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February 04, 2021

Fast courteous service, received quick appointment, pleasant employees. Nice to have the work done in half the time that was expected. Never had a bad experience after owning several Lexus vehicles. More

by MGeese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Feb 04, 2021 -

Lexus of Sacramento responded

We are thrilled that our team exceeded your expectations and got you back on the road in no time! Thank you for trusting Lexus of Sacramento and sharing your positive feedback. Safe travels!

February 02, 2021

Your Customer Service people are always very pleasant, your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. More

by LADYKIZZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Feb 02, 2021 -

Lexus of Sacramento responded

Thank you for your excellent review, we appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 25, 2021

The service department always keeps you updated on your service. They go above and beyond to make sure you are satisfied. I have always been treated with respect More

by MARYHARMON58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 25, 2021 -

Lexus of Sacramento responded

Mary - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Sacramento team to get the job done. Drive safely, and we hope to see you again down the road!

January 22, 2021

fast, friendly service, clean waiting room but no pastries....LOL Of course I don't know if the service was thorough, but the itemized report is of great assurance. More

by K.QUESADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Sacramento responded

Everyone here at Lexus of Sacramento always appreciates the positive feedback. Thank you for trusting us with your service needs!

January 21, 2021

Lexus Sacramento always consistently delivers excellent service, I have been coming to the dealerships for several years to get my Lexus vehicle services, and I have always left extremely satisfied by its More

by CHEKOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Jan 21, 2021 -

Lexus of Sacramento responded

Thank you for your years of business and your confident recommendation! We are thrilled that our team consistently provides you with top-notch service and care. We look forward to welcoming you back to Lexus of Sacramento for years to come!

January 19, 2021

We bought our RX350 in 2017 and has had it serviced it @ 10,000 mile intervals 5 times. All the service personal have been great had fulfill More

by DICK_ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you for trusting us with your Lexus RX 350. Our team takes pride in offering excellent service and I am glad to hear that always comes through to you. We wish you safe travels until your next visit to Lexus of Sacramento!

January 18, 2021

Service adviser Brandy is very knowledgeable and helpful towards taking good of our Lexus. The overall mindset of Lexus of Sacramento is toward the customer and that is greatly appreciated. More

by Footballrefsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Jan 18, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We are very proud of our team, and it is wonderful to hear that Brandy went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Sacramento!

January 14, 2021

My service advisor, Mike Huttleston , has given me outstanding service & follow up for many years for my two Lexus vehicles. I find Mike to be very customer oriented & extremely knowledgeable about th More

by MIKEZ4504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 14, 2021 -

Lexus of Sacramento responded

Mike - Thank you for taking the time to review us! We are very proud to have Mike H. on our team, and it is wonderful to hear that he went above and beyond to assist with your vehicle. Drive safely, and we are looking forward to seeing you back at Lexus of Sacramento!

January 14, 2021

Lexus of Sacramento is always very professional, they listen and explain the work being performed on your car. During Covid they even came to us and picked up our cars for service. More

by DCONTINI
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Sacramento, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

January 14, 2021

Great service and customer service. Appointment setting was easy and the loaner car process was easy too. I am definitely returning to have my car serviced here. More

by DBREWER201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
Jan 14, 2021 -

Lexus of Sacramento responded

We are thrilled to have earned your continued business and great feedback! Thank you for choosing Lexus of Sacramento, it was our pleasure to assist you. Have a wonderful day!

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