Lexus of Sacramento - Service Center

Words cannot express the wonderful service I received during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was effici during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was efficient, professional and friendly and I so glad to have worked with her. On behalf of my husband and myself, thank you for a job well done! More

Outstanding and great to know you are in good hands. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. More

I decided to wait for my vehicle and it was comfortable and I felt safe while waiting. They had my vehicle ready in a timely manner. and I felt safe while waiting. They had my vehicle ready in a timely manner. More

Friendly smile, efficiency service, hazzle free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. More

This visit was during the week between Christmas and New Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, take Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, taken to car that had been washed, tires checked, minor repair done and all free under warranty. More

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Eric, the service manager, was able to work through a challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correc challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correctly. More

Always helpful, professional, proficient, and willing to accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to hav accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to have lengthy servicing done. More

Always great service. I never need to take the car back due to service error or omission. Almost never have problems between routine servicing. Very satisfied. due to service error or omission. Almost never have problems between routine servicing. Very satisfied. More

Christina Carson has always gone above and beyond to detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because we came across prior our towing wiring were not installed as the technician claimed to have been Christina made sure they had to prove it to her before releasing the vehicle back to us with satisfaction very pleased with her dedication to her work ethics customer satisfaction a highly asset!!! More