Lexus of Sacramento - Service Center

Friendly smile, efficiency service, hazzle free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. More

This visit was during the week between Christmas and New Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, take Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, taken to car that had been washed, tires checked, minor repair done and all free under warranty. More

I i i i i i i. I i i i i i i i i i i i i i i i i i More

Eric, the service manager, was able to work through a challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correc challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correctly. More

Always helpful, professional, proficient, and willing to accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to hav accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to have lengthy servicing done. More

Always great service. I never need to take the car back due to service error or omission. Almost never have problems between routine servicing. Very satisfied. due to service error or omission. Almost never have problems between routine servicing. Very satisfied. More

Christina Carson has always gone above and beyond to detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because we came across prior our towing wiring were not installed as the technician claimed to have been Christina made sure they had to prove it to her before releasing the vehicle back to us with satisfaction very pleased with her dedication to her work ethics customer satisfaction a highly asset!!! More

Fast, efficient, professional and satisfactory attention and service. Comfortable waiting area. Mike Huttleston and Nick Cruz was professional, knowledgeable and friendly. The shop, showroom and waiting are and service. Comfortable waiting area. Mike Huttleston and Nick Cruz was professional, knowledgeable and friendly. The shop, showroom and waiting area is clean. More

Christina Carson is always professional, courteous, polite and respectful. Christina ensures the service I receive on my Lexus is done correctly. Christina has excellent customer service skills. Chri polite and respectful. Christina ensures the service I receive on my Lexus is done correctly. Christina has excellent customer service skills. Christina is an asset to the Lexus service team. More

Quick , courteous service. Did not try to talk me into unnecessary work. Provided a loaner car for my convenience. Notified me promptly when service complete. unnecessary work. Provided a loaner car for my convenience. Notified me promptly when service complete. More