Back

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews

1,852 Reviews of Lexus of Sacramento - Service Center

Sort by
April 30, 2024

Everyone that I dealt with at the dealership was courteous and professional. They provided me with a courtesy vehicle while my vehicle is being serviced. More

by 5cdevlin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 29, 2024

AWESOME SERVICE, SUPER HELPFUL SERVICE ADVISOR, V MOUA SUPER HELPFUL WITH MY CAR AND QUESTIONS. More

by loandrew916
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V MOUA, Mike Huttleston, Mike Huttleston
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

April 29, 2024

The best dealership so far as to how they treat customers. This is my 4th visit to this dealership, I am not a regular customer but everytime I go to Lexus...I am treated with utmost importance. More

by Eramos1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 29, 2024

The Lexus of Sacramento Dealership is the Best of the Best. Their Service Department Is outstanding from all the Service Advisors to the Manager and the Technicians. My Advisor Professional is Christi More

by Hari Reddi
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the Telephone Operators are kind,
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christina and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

April 29, 2024

Friendly staff, took care of my car on time. Friendly environment. Good location and let me if some needed to take off. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with our team at Lexus of Sacramento! We strive for timely service and clear communication. Thanks for your feedback, we appreciate it!

April 28, 2024

always courteous and quick to reach an appointment . .always answered the phone .. calls back that day More

by spendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 28, 2024

My service tech is the best! Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and ti More

by markups_invalid03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 26, 2024

Much improved services this time. Nick was friendly and the service was prompt. We got the service done within the expected timeframe. Thanks. More

by RENJIEYUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Lexus of Sacramento responded

We're glad to know that your recent visit was a positive one! It's great to see Nick and the team at Lexus of Sacramento could provide you with prompt service. Thanks for sharing your experience, we appreciate it!

April 26, 2024

Service Department and Service Technicians at the Lexus of Sacramento are exceptional. Please keep up the good work! More

by ybryappa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Apr 28, 2024 -

Lexus of Sacramento responded

We appreciate your positive feedback! Our service department at Lexus of Sacramento always strives to provide exceptional service. We'll definitely keep up the good work, thanks for noticing!

April 26, 2024

Vee is the best agent! Smart and patient he helped me with all my requests and car issues! More

by Liana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee is the best!
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Liana, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

...
13
...