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Lexus of Sacramento - Service Center
Sacramento, CA
1,852 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,852 Reviews of Lexus of Sacramento - Service Center
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September 17, 2020
First time I have used this dealership for a purchase and service. Can't say enough about the experience except for awesome, wonderful team of employees! and service. Can't say enough about the experience except for awesome, wonderful team of employees! More
by FCOMMESSO
Verified Customer
February 07, 2020
Always a wonderful experience when I visit my Lexus of Sacramento dealership. Brandy, my service manager is the best! Everyone is always friendly and kind. The service is effic when I visit my Lexus of Sacramento dealership. Brandy, my service manager is the best! Everyone is always friendly and kind. The service is efficient and on time. Thanks! More
by Osiris the cat
Employees Worked With
Brandy Joseph
February 01, 2020
good job Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. More
by ghpoon
Employees Worked With
January 27, 2020
Christina is the best! Her customer service is outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see her. More
by Shelley
Employees Worked With
January 26, 2020
15000 mile maintenance I was helped by Christina in the service department on 1/17/20 and I am extremely pleased with her assistance. I found her a very friendly and helpfu I was helped by Christina in the service department on 1/17/20 and I am extremely pleased with her assistance. I found her a very friendly and helpful person. More
by A Lee
Employees Worked With
January 25, 2020
Everyone was friendly efficient and helpful. Eric called when my car was ready and allowed me to keep my rental car overnight so I didn't have to drive in high traffic time. when my car was ready and allowed me to keep my rental car overnight so I didn't have to drive in high traffic time. More
by Buffy
Employees Worked With
Eric Foltz
January 25, 2020
Regular service appointment Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, al Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, all's well. Nick was outstanding. He called me to let me know about a service I thought I would need but that it wasn't required. More
by bowlerwb
January 25, 2020
Lexus Service Department My experience with Lexus of Sacramento has been exceptional from the purchase of 2 Hybrid Lexus to the on-going service of each car. The best! My experience with Lexus of Sacramento has been exceptional from the purchase of 2 Hybrid Lexus to the on-going service of each car. The best! More
by kathy.payne97
Employees Worked With
Mike Huttleston
January 23, 2020
Service my Lexus Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in customer waiting area cashiers very friendly More
by Rawhit41
Employees Worked With
January 21, 2020
A+ Sevice I have taken my vehicle to Lexus of Sacramento for every routine service since I purchased it. Ryan is a very knowledgeable, kind, and thorough servic I have taken my vehicle to Lexus of Sacramento for every routine service since I purchased it. Ryan is a very knowledgeable, kind, and thorough service advisor. He always address's all my concerns and needs for my vehicle. I would not trust my vehicle to any dealership other than Lexus of Sacramento. More
by Bryan
Employees Worked With
Ryan Hansen
