Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Sacramento - Service Center
Sacramento, CA
1,858 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,858 Reviews of Lexus of Sacramento - Service Center
Sort by
September 17, 2020
Great service and fast turnaround. I was kept informed of the status of my vehicle. I was provided with a loaner car so I did not have to wait at the dealership. the status of my vehicle. I was provided with a loaner car so I did not have to wait at the dealership. More
by JCOOPER15
Verified CustomerEmployees Worked With
September 17, 2020
I've been taking my Lexus for service in Sacramento for years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchase years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchased a Lexus SUV and he'll be scheduling with Nick as well! More
by DRTORREZ
Employees Worked With
September 17, 2020
Great customer service from Mike Huttleston.As a new Great customer service from Mike Huttleston. As a new customer to Lexus Mike has always taken great care of me and my Vehicle. Thanks Mike Great customer service from Mike Huttleston. As a new customer to Lexus Mike has always taken great care of me and my Vehicle. Thanks Mike More
by JOYSEE38
Employees Worked With
Mike Huttleston, Mike Huttleston
September 17, 2020
Great customer service from Mike Huttleston. We are glad he is our service guy. He knows his stuff. He takes excellent care of us and our 2 Lexus'. he is our service guy. He knows his stuff. He takes excellent care of us and our 2 Lexus'. More
by AMKAM
Employees Worked With
Kent Owens, Mike Huttleston
September 17, 2020
Everything is good. Tracy went over what needs to be done and all the inspections were thorough and organized. I appreciate your professionalism in treating our customers. and all the inspections were thorough and organized. I appreciate your professionalism in treating our customers. More
by LVTRAN1
Employees Worked With
September 17, 2020
First time I have used this dealership for a purchase and service. Can't say enough about the experience except for awesome, wonderful team of employees! and service. Can't say enough about the experience except for awesome, wonderful team of employees! More
by FCOMMESSO
February 07, 2020
Always a wonderful experience when I visit my Lexus of Sacramento dealership. Brandy, my service manager is the best! Everyone is always friendly and kind. The service is effic when I visit my Lexus of Sacramento dealership. Brandy, my service manager is the best! Everyone is always friendly and kind. The service is efficient and on time. Thanks! More
by Osiris the cat
Employees Worked With
Brandy Joseph
February 01, 2020
good job Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. More
by ghpoon
Employees Worked With
January 27, 2020
Christina is the best! Her customer service is outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see her. More
by Shelley
Employees Worked With
