Lexus of Sacramento - Service Center
Sacramento, CA
1,852 Reviews of Lexus of Sacramento - Service Center
Friendly, quick, and always super informative. I was taken advantage of in other places and this is the first place I have been where I feel the pricing and information is accurate and honest. I was taken advantage of in other places and this is the first place I have been where I feel the pricing and information is accurate and honest. More
Manager never returned our call when we broke down on the side if the road in Barstow, one day after getting our GX "fixed" in Sacra. Absolutely no concern for our safety and welfare. It's been almost 3 week side if the road in Barstow, one day after getting our GX "fixed" in Sacra. Absolutely no concern for our safety and welfare. It's been almost 3 weeks and still no follow up. More
Always excellent service and customer care. They give it to you straight with no surprises. They give it to you straight with no surprises. More
I am NEVER disappointed when I take my vehicle in for servicing. The service department is prompt, courteous and EFFICIENT. I like LEXUS of SACRAMENTO! servicing. The service department is prompt, courteous and EFFICIENT. I like LEXUS of SACRAMENTO! More
V is the best advisor! We share the same last name-no relation so this is a REAL and unbiased review. I never worry when I take my car in for service because of V. He We share the same last name-no relation so this is a REAL and unbiased review. I never worry when I take my car in for service because of V. He goes above and beyond with top notch client service. He takes his time explaining whatever the service of the day is. Cars aren’t my thing and he doesn’t throw lingo at me then expect me to sign. V is prompt and keeps me in the loop. If there are ever any issues, he is quick with solutions and I always drive off happy. My husband is jealous because he doesn’t get that quality of service when he takes his car in to his unnamed dealership. Lol. He’s going to end up buying a Lexus SUV, he just doesn’t know it, yet. Thank you, V, and Lexus of Sac! Always happy to spend my husband’s hard earned money with you. 😆 More