Lexus of Sacramento - Service Center

Excellent customer service My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! She deserves recognition! More

Prompt, reliable, overall good service Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what the new Lexus models are like). It's also nice to have the car returned freshly washed. More

10K Service We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. More

Professionly polite Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in r Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in response to my questions. Retired, so not in the market for a new car. Ryan has represented Lexus to always comment on how great my car is regardless of its age. Just reassures me my investment is worthy of this Lexus dealership still handling my service needs, when I clearly have other options.. Everyone else, regardless of job title, also came across professionally polite. Seem s like their teamwork is in tune to support Lexus & the high end dealership it represents to customers. More

Amazing service Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. More

efficient and knowledgeable Christina got my car serviced in less than 1.5 hours, and gave excellent feedback on the health of my Lexus. I was very pleased with the experience. Christina got my car serviced in less than 1.5 hours, and gave excellent feedback on the health of my Lexus. I was very pleased with the experience. More

Always easy Making appointments, meeting the dealership representatives, arranging transportation, and getting my car back promptly after service... always smooth Making appointments, meeting the dealership representatives, arranging transportation, and getting my car back promptly after service... always smooth as silk. They respect my time and budget and consistently treat me like an honored guest. More

Always great service I have learned the hard way about not taking my car to a small shop. I now bring my Lexus to Lexus of Sacramento and the service of your rep, James F I have learned the hard way about not taking my car to a small shop. I now bring my Lexus to Lexus of Sacramento and the service of your rep, James Fuhs is always excellent, and when you have finished servicing my car, it is once again running like a fantastic Lexus. More

Excellent Service Service is excellent. Employees are very friendly. Facilities are clean. Nice to be able to make an appointment online. Nice to have a business cen Service is excellent. Employees are very friendly. Facilities are clean. Nice to be able to make an appointment online. Nice to have a business center if needed. More

Very knowledgeable, very helpful! James Fuhs assisted me and exceeded my expectations as everything when smoothly and quickly. I am very pleased with the service and wouldn't hesitate James Fuhs assisted me and exceeded my expectations as everything when smoothly and quickly. I am very pleased with the service and wouldn't hesitate to come back. Thank you. More