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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews

1,852 Reviews of Lexus of Sacramento - Service Center

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January 04, 2018

Excellent service in all areas. Mike was wonderful. He explained to me in detailed what was being done to my car. He answered all my questions and went abov More

by Eva Puerto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
December 30, 2017

Pleasant and convenient place —Great service Brandy promptly met with me, clearly explained the service, made a valuable suggestion and was responsive to my concerns about time. My wait for the s More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
December 29, 2017

Amazing Customer Service On Dec 15, 2017 I was in Sacramento at UC Davis Med Center, approximately 80 miles from home, when my 2011 Lexus RX 450 would not start. I only have More

by gratefulconsumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know the names of the others I intereacted with.
December 26, 2017

Professional, knowledgeable, courteous Dave’s team is very professional and performs to a high standard. I am very pleased with the quality of work that is done at this dealership. More

by Kathylar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Torkelsen, Ryan Hansen
December 23, 2017

Best ever!` Everything always goes as arranged, from setting the appointment, to discussion of work to be done, to the amount of time necessary. The personal con More

by soprano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
December 20, 2017

Always an easy service appt Coffee and tea, water bottles, donuts or bagels while u wait. Watch tv or use a private computer cubicle. Or get a loaner car. Great! More

by Ksgarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
December 04, 2017

James at Lexus of Sacramento is always friendly and ready to help. The staff works hard to provide you great service in less than the time anticipated. They are an awesome grou More

by itzaacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fuhs
November 29, 2017

Lexus For Life I recently brought my Lexus Rx 350 in for the 60k mile service and as always I was pleasantly greeted by my favorite service rep, Tracy Cach. She al More

by Monica D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Wert, Dave Torkelsen
November 28, 2017

Nick Cruz is the best. He is always there for you and doing a great job so far. I have no complaint yet. The only reason that I bought another Lexus because I want Nick to b More

by TomSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2017

service Brandy was very helpful and let me know what really needed to be fixed asap. Always no pressure when you work with her. My car was ready at the More

by louie 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
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