Lexus of Sacramento - Service Center

Best in Class Customer Service! Once again another satisfied visit.... with my new car...A+ Took my new car in for it's first 5k service. What a great dealership.... Made a onlin Once again another satisfied visit.... with my new car...A+ Took my new car in for it's first 5k service. What a great dealership.... Made a online appointment and upon arrival was greeted by the staff with a smile. I was taken great care of by Christina Carson from start to finish. Before I knew it time flew by and my car was serviced, washed, and ready to go! Great customer service from the whole staff. More

My experience at Sacramento Lexus has always been outstanding. I think that Sacramento Lexus is the frindliest place on earth, not Disneyland! I have shared my very favorable experience with friends outstanding. I think that Sacramento Lexus is the frindliest place on earth, not Disneyland! I have shared my very favorable experience with friends. I bought my LS 460L because of very favorable comments from friends who purchased a vehicle from this dealership. It is important that excellent service be recognized and shared. More

I was greeted professionally and extremely nice by Mike, started service information with Wendy, who was great and knew what she was doing...my experience ended with Macey, and she was just wonderful!!! I started service information with Wendy, who was great and knew what she was doing...my experience ended with Macey, and she was just wonderful!!! I can't say enough about the wonderful crew there! I love Lexus! More

Wendy was great as always, and Bryan Glass was just wonderful; he explained all the ins and outs of the navigation and communications system, and promised us "refresher courses" as needed. The doughn wonderful; he explained all the ins and outs of the navigation and communications system, and promised us "refresher courses" as needed. The doughnuts and coffee are a very welcome treat. All in all, a very nice experience, We cannot imagine anything better. (We are not always so generous with our reviews, either). More

It's always been great to work with Mitch in getting my car serviced. The service at Lexus Sacramento has been very good and that has been due to Mitch. my car serviced. The service at Lexus Sacramento has been very good and that has been due to Mitch. More

MITCH is the greatest!!!!!!!!!!!!. he keeps in touch. always does the best for me. honest and trustworthy!! I never question his judgement because I know he"s always looking out for me. always does the best for me. honest and trustworthy!! I never question his judgement because I know he"s always looking out for me. More

The Cashiers Office for to credit my Castro Oil $10 check. I called and talked Mike (11/120/13, 1 p.m.), he verified the mistake. Asked if I wanted to return, I said it was too far, but possibly cred check. I called and talked Mike (11/120/13, 1 p.m.), he verified the mistake. Asked if I wanted to return, I said it was too far, but possibly credit me next service. He agreed. I hope this will not be a problem. More

Very happy with my car. The service was great. They offered me a loaner while my car was being worked on for a week. I didn't miss any days of work nor had to spend money on a rental. My car was clean offered me a loaner while my car was being worked on for a week. I didn't miss any days of work nor had to spend money on a rental. My car was cleaned and detailed when I went to pick it up; something I've been wanting to do myself for a very long time but just didn't have the time. My car feels like a new car! Nick Cruz was very good to us. More

Brandy Joesph is the best customer service representative ever! Timely, friendly, professional and informative. Brandy has excellent communication skills and keeps me informed through out. ever! Timely, friendly, professional and informative. Brandy has excellent communication skills and keeps me informed through out. More

I was very pleased how easy it was to schedule the 5K maintenance for my ES300h, and with how quickly the technicians completed the service. I love this Lexus dealership and am a repeat customer! maintenance for my ES300h, and with how quickly the technicians completed the service. I love this Lexus dealership and am a repeat customer! More