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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,846 Reviews
Call Service Center (916) 485-3987

1,846 Reviews of Lexus of Sacramento - Service Center

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March 16, 2024

Great company to work with. I would definitely purchase my next vehicle from Lexus of Sacramento More

by DALTONJC
Recommend Dealer
Yes
Employees Worked With
Kiel Reid
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 15, 2024

Service was efficient and timely. The staff were friendly and attentive. The loaner car was a nice touch. Payment and delivery of my car after the service was completed went smoothly. More

by markn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

March 14, 2024

Christina was the best. Please make sure you give her more pay raises. Give her some paid time off too. More

by HKWONTON
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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March 13, 2024

He's always professional, friendly and prompt! Whenever I have a concern he sees to it that it's resolved. More

by L.OGILVIE15
Recommend Dealer
Yes
Employees Worked With
Darrin
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Mar 13, 2024 -

Lexus of Sacramento responded

We're delighted to know that our team at Lexus of Sacramento has been able to address your concerns promptly and professionally. Thanks for the positive feedback!

March 13, 2024

He's always professional, friendly and prompt! Whenever I have a concern he sees to it that it's resolved. More

by L.OGILVIE15
Recommend Dealer
Yes
Employees Worked With
Darrin
Report | Print
Mar 13, 2024 -

Lexus of Sacramento responded

It's great to know that our team at Lexus of Sacramento has been able to address your concerns promptly and professionally. Thanks for the positive feedback!

March 13, 2024

I was referred to Lexus by family and have been thankful since the day I purchased my car. They genuinely care and make an effort to take care of you. More

by SHANNYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lexus of Sacramento responded

Shannyn, it's great to know that your family referral led you to us at Lexus of Sacramento and we've been able to meet your expectations. We appreciate the kind words!

March 12, 2024

Nick was friendly, up- beat and efficient throughout our service appointment. Everything was handled to our satisfaction. More

by RCALLES1
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 12, 2024

Easy, quick and friendly Christina is a great Service Rep. very helpful. Free cookies are good too! More

by Ih8uanu
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 12, 2024

The customer service I received from Tracy was excellent. The only small issue I had was that the courtesy wash person or persons left the back window dirty. More

by LADYLEXUS59
Recommend Dealer
Yes
Employees Worked With
Tracy Cach
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tracy here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 12, 2024

Attentive. I like v, I like v, ilike V, I like V. I really like V. More

by JIM.KUCHAR
Recommend Dealer
Yes
Employees Worked With
V
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Mar 12, 2024 -

Lexus of Sacramento responded

The team at Lexus of Sacramento loves seeing great reviews! Thank you, Jim!

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