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Lexus of Sacramento - Service Center
Sacramento, CA
1,853 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,853 Reviews of Lexus of Sacramento - Service Center
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Verified Customer
December 20, 2023
Love Christina. Service is way over priced. I really like my service advisor and will do the minimum service there but not everything because I feel it's ridiculous. Service is way over priced. I really like my service advisor and will do the minimum service there but not everything because I feel it's ridiculous. Especially because you are not close and convenient. It takes 3 hours a day just to get to and from with traffic More
by TARA.REEVE
December 20, 2023
Very good dealer. Service person explained everything in great detail. Went over all costs in advance. Excellent outcome with this service! They paid close attention t Service person explained everything in great detail. Went over all costs in advance. Excellent outcome with this service! They paid close attention to details. I give them a five star rating! More
by Drdayledds
Employees Worked With
Gus 5 stars!
December 18, 2023
On time. Accommodating. Thorough. Great waiting area. I'll say more but this is really annoying. I have confidence in the service I receive. Accommodating. Thorough. Great waiting area. I'll say more but this is really annoying. I have confidence in the service I receive. More
by LINDALOU0
December 18, 2023
Good The service department was very prompt. Christina is very cordial and helpful. And she explained all my options. Christina is very cordial and helpful. And she explained all my options. More
by RAY.BERTELSEN
December 18, 2023
Good at keeping me updated as to the progress of the repairs needed. Thanks for the carwash repairs needed. Thanks for the carwash More
by I am not a robot
Employees Worked With
December 18, 2023
They do not care about their customers at ALL! They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failure They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failures. More
by Ljgardnernm
Employees Worked With
Gus
December 17, 2023
Been a Lexus person for 30 years. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. More
by Rontom1.rt
Employees Worked With
V Moua
December 17, 2023
Everything went as scheduled Was attended right at the appointment time and chose the 60k service plan I wanted and the work was done fairly quick appointment time and chose the 60k service plan I wanted and the work was done fairly quick More
by Nestomont
Employees Worked With
Tracey cash
December 17, 2023
Everything went as planned. In and out in less than two hours. Repair were perfect. In and out in less than two hours. Repair were perfect. More
by jw
