Lexus of Sacramento - Service Center

Been a Lexus person for 30 years. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. More

Everything went as scheduled Was attended right at the appointment time and chose the 60k service plan I wanted and the work was done fairly quick appointment time and chose the 60k service plan I wanted and the work was done fairly quick More

Everything went as planned. In and out in less than two hours. Repair were perfect. In and out in less than two hours. Repair were perfect. More

Fast and affective The experience was great the everyone was and I and always happy when I leave. was and I and always happy when I leave. More

Dealership was really good selling a car, but after selling the car, they forgot about us never showed us how to work all the controls are make the garage door work selling the car, they forgot about us never showed us how to work all the controls are make the garage door work More

The technicians were prompt and professional and ensured that we were fully informed prior to performing any service. that we were fully informed prior to performing any service. More

Provided an excellent service checking status of my vehicle and washed exterior of my car. vehicle and washed exterior of my car. More

We are and always have been treated like royalty We are treated very well as if we were the only guest at the dealership. We get prompt service and our Service Advisor Christina Carson is there to help us treated very well as if we were the only guest at the dealership. We get prompt service and our Service Advisor Christina Carson is there to help us upon arrival. We are truly satisfied guest. We travel from out of town to get our Lexus serviced at Lexus of Sacramento. Merry Christmas and Happy New Year More

Easy in with the convenient night drop. Call to set up services was well done. Pick up was confusing and a tad stressful. Thinking I was adding an additional $1200.00 to my bill for work th Call to set up services was well done. Pick up was confusing and a tad stressful. Thinking I was adding an additional $1200.00 to my bill for work that wasn't done. Was found out that paperwork had been shuffled and mixed with another vehicle. My car did not require any of that work and was ok. Overall bill was reasonable for the amount of work performed at a 60k Mile Service and additional services. More

Took new vehicle in for Permaplate, coating interior and exterior Dropped vehicle, picked up loaner, returned loaner and picked up vehicle exterior Dropped vehicle, picked up loaner, returned loaner and picked up vehicle More