Lexus of Sacramento - Service Center

The service department seemed very unorganized. There was a long wait before I was even acknowledged. I stood there while they walked around me, helping three other people. I was also very disapp There was a long wait before I was even acknowledged. I stood there while they walked around me, helping three other people. I was also very disappointed that they don’t offer loaner cars. More

Service is great, but the sales dept. Doesn't follow through with what I was looking for in a SUV ???? They were suppose to check on some cars in the loaner dept. It's been 2 weeks now an Doesn't follow through with what I was looking for in a SUV ???? They were suppose to check on some cars in the loaner dept. It's been 2 weeks now and no response. . More

Great customer service. I would definitely Would refer family and friends Write phone communication and text message I would definitely Would refer family and friends Write phone communication and text message More

Tracy is the best service agent and I will only go with her. The best. Lexus is very fast and with their work and our car was returned to us very clean inside and out. Coffee and snacks are helpful her. The best. Lexus is very fast and with their work and our car was returned to us very clean inside and out. Coffee and snacks are helpful while waiting. At one or two points we needed to have a loaner , and that was easy as well. Thank you Lexus if Sacramento. Robert D. Lenzi More

What I like to their service they provide delicious coffee while the customers are waiting,. And they clean the car after. Absolutely I will recommend to my friends 😀 coffee while the customers are waiting,. And they clean the car after. Absolutely I will recommend to my friends 😀 More

They provided Good service and efficient customer service . Also provided suggestion on needed service. Appointments was managed correctly . Also provided suggestion on needed service. Appointments was managed correctly More

Excellent customer service experience. Highly recommended. We are always treated like the best part of the Lithia Motors Family at Lexus of Sacramento. Highly recommended. We are always treated like the best part of the Lithia Motors Family at Lexus of Sacramento. More

Excellent and prompt service was very much appreciated. Will continue to visit lexus if Sacramento Will continue to visit lexus if Sacramento More

Excellent service! ! Highly recommend V. He’s been my go to service rep and I could not ask for a more reliable person. ! Highly recommend V. He’s been my go to service rep and I could not ask for a more reliable person. More

I was very please with great customer service. The environment was very pleasant, while waiting for my car to get service. Looking forward to my service. The environment was very pleasant, while waiting for my car to get service. Looking forward to my service. More