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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,846 Reviews

1,846 Reviews of Lexus of Sacramento - Service Center

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October 27, 2023

I have bought a few vehicles from Lexus of Sacramento and they are great to deal with and the service department has always been excellent. Always informative and looking to save costs when possible and app More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren
Oct 27, 2023 -

Lexus of Sacramento responded

Don, we're so glad to know you've had consistently great experiences with us at Lexus of Sacramento. We always aim for excellent service and cost-effective solutions. Thanks for your continued support!

October 27, 2023

Always good service. Service managers have always been professional and explain in detail what the service will entail. We have been happy with the results of our car’s More

by DBILBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lexus of Sacramento responded

We're glad to know that you've consistently received good service from our team at Lexus of Sacramento. Thanks for sharing your review with us - see you next time!

October 27, 2023

Great person to have business with. Always gives options for maintenance. It’s a pleasure working with him . More

by DBUZHIKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lexus of Sacramento responded

We're delighted to know you had a positive experience with our team at Lexus of Sacramento. We always aim to provide options and make your maintenance process smooth. Thanks for the review!

October 27, 2023

Since purchasing our car with Lexus of Sacramento , our service has been excellent. They’ve made sure we had a ride to and from if needed. They’ve always been very courteous and very prompt. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Oct 27, 2023 -

Lexus of Sacramento responded

Eddie, we're delighted to know you've had an excellent experience with our team at Lexus of Sacramento. We always aim for prompt and courteous service! Thanks for your review.

October 27, 2023

Alway helpful and courteous Especially Nick Cruz. Look forward to seeing him. He makes dealing with our needs easy More

by GIL.LEON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lexus of Sacramento responded

We're glad to know that Nick and our team at Lexus of Sacramento have been able to make your visits easy and enjoyable. We appreciate the kind words, see you next time!

October 27, 2023

They always take care of everything so I don't have to worry. They are also very polite.but More

by plhart1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Oct 27, 2023 -

Lexus of Sacramento responded

There is nothing better than a great review. Thanks for giving Lexus of Sacramento your business!

October 27, 2023

Very honest and helpful. Always able to fit me in when needed, no delays. Extremely nice. More

by WEEZELEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lexus of Sacramento responded

Thanks for the kind words! Our team at Lexus of Sacramento is always happy to help - we hope to see you next time!

October 27, 2023

Very professional good service they did it in record time when a rental car was not available. Relationships great job all around. More

by EHEITMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

October 27, 2023

It’s friendly, it’s neat the atmosphere is very welcoming, overall I give a rating of 4. More

by gezboyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

October 27, 2023

Christina Carson is first class lady and technical advisor. I will call her again for service whichever of my two cars needs service. More

by WALI.OSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Christina delivered such a great experience! Best Regards, Christian Simon General Manager

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