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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,846 Reviews
Call Service Center (916) 485-3987

1,846 Reviews of Lexus of Sacramento - Service Center

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October 27, 2023

Professional people ready to help and treat you like family would highly recommend. Great place More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

October 27, 2023

I love taking my car for service there. I know when I have my car serviced there, it is running fine when I leave. Also, I always get a follow up checking to see how the car is running. I a More

by PLTUNS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston
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Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

October 27, 2023

Everything checks out great, but please don't tighten oil filter so tight. I've always changed my own oil. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

We appreciate your business, Dave, and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, Christian Simon General Manager

October 27, 2023

The people are trained and the customer service skills are very good. The discussion of the type of service to be done was thorough and easy to understand. More

by CCLUDEKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Oct 29, 2023 -

Lexus of Sacramento responded

We appreciate your positive feedback! Our team at Lexus of Sacramento is dedicated to providing expertise — thank you for recognizing our efforts. We're here if you need anything else in the future. Safe travels!

October 27, 2023

Your services is excellent, easy to get schedule for appointment. The guys are wonderful to take you in right away. Jobs done More

by Lourdes Cabello Alves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, Lourdes, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

October 27, 2023

Excellent service every time I go there. They take good care of my car and myself More

by KAREN HAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business, Karen, and hope to see you again soon! Best Regards, Christian Simon General Manager

Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento as your go-to service center, Karen. See you next time!

October 27, 2023

Very pleasant , he knows what his doing and you feel very comfortable talking to him , very nice guy More

by ROCIELCALVREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

October 27, 2023

Dependable take care of customers but a bit pricey we are paying for building remodel More

by POOLBOSS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin not satisfied with his aproach, Mike Huttleston, Mike Huttleston
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Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

October 27, 2023

The service I received was great. Thank you to Tracy for taking care of us. More

by TRios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Lexus of Sacramento responded

Thanks for your five-star feedback! Tracy and the team at Lexus of Sacramento are committed to complete customer satisfaction, and we hope to serve you for miles to come!

October 27, 2023

Amazing service, good people, always makes follow up. I will definetly recommend, uses original parts. Nice waiting area too. More

by tedcurttorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, Ted, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

Oct 30, 2023 -

tedcurttorres responded

Thanks Chris.

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