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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,853 Reviews

1,853 Reviews of Lexus of Sacramento - Service Center

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February 15, 2023

Clean, well appointed, clean waiting room, tv on a channel with appeal to most people. Relatively quiet, comfortable chairs. More

by waldeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vi
Feb 16, 2023 -

Lexus of Sacramento responded

We are glad to hear that you enjoyed our facilities! Thanks for the positive feedback about your experience at Lexus of Sacramento.

February 10, 2023

Lexus of Sacramento has provided excellent service since I purchased my car in 2005. The personnel are personable, efficient and attentive to my concerns. I couldn’t be happier! More

by Marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
Feb 13, 2023 -

Lexus of Sacramento responded

We are thrilled to have your loyal business, Marian! Thank you for being part of the Lexus of Sacramento family.

February 01, 2023

First time at this dealership to service my car. Setting up an appt was super easy, and the Service Dept is very patient and courteous. Daren was super helpful and courteous upon arriving until my c More

by faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren
Feb 01, 2023 -

Lexus of Sacramento responded

Thank you for the review, Faith! We are thrilled to hear that Daren delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

Feb 01, 2023 -

faith responded

Thank you again for your great customer service.

January 31, 2023

Mike M was my service advisor and he assured me that the service would be done in a timely fashion due to me waiting in the lounge. Sure enough it was finished in less than an hour and I happily went about More

by Hardtyme3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Feb 01, 2023 -

Lexus of Sacramento responded

We are glad to hear that Mike and the team provided efficient and quick service. Thanks for sharing this experience with us! We are here to help with any of your future service needs!

January 28, 2023

Except for the salesperson who dropped me for whatever reason so that I bought the car elsewhere, but brought it to Sac for service, everyone has been friendly, helpful. No complaints. More

by susanboulwarephd1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Sacramento responded

Thank you so much for your 5-star review, Susan! We are happy to see that our service team provided you with excellent service.

January 28, 2023

Beyond expectations! One of the best dealership experiences ever! From service consultant Christina to certified technician, Rod, We appreciate your professionalism, and More

by *****
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R. Pierce
Jan 30, 2023 -

Lexus of Sacramento responded

Thank you for your review! We're glad that the Lexus of Sacramento team impressed you. We appreciate your business and shoutout of Christina and Rod. See you again next time!

January 25, 2023

Lexus Sacramento service was excellent. They are very committed. Again we like to visit this place for service. More

by Yudhvinder Sandhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Jan 25, 2023 -

Lexus of Sacramento responded

Thank you for your continued support of Lexus of Sacramento! We will see you next time!

January 25, 2023

Lexus of Sacramento provided excellent service as usual! My Service Rep, Tracey Cach was outstanding as always! More

by Raider Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Lexus of Sacramento responded

It's great to hear that Tracey took such great care of you! Thank you for choosing Lexus of Sacramento and for sharing your experience. Safe travels ahead!

January 22, 2023

Would like to express my sincere appreciation for Lexus Service person Eric Pantoja for a job very well done. He was very thorough and my Lexus service experience was excellent. Highest rating for excellen More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja (Lexus Service)
Jan 23, 2023 -

Lexus of Sacramento responded

Thank you for your review, Joanne. We're happy that Eric worked hard to assist you and ensure you were well taken care of. We appreciate your business here at Lexus of Sacramento!

January 13, 2023

Mike is the best! He is always very helpful and listens to my needs. I depend on him each visit. And the service was very timely.. More

by Robert T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 13, 2023 -

Lexus of Sacramento responded

Robert, thank you for the review! We appreciate the kind words about Mike and hope to see you back again at Lexus of Sacramento!

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