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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews

1,852 Reviews of Lexus of Sacramento - Service Center

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May 27, 2022

V explained what needs to be done. The job was done quickly. My car was cleaned inside and out. Impressed with service department. Would recommend service department. More

by reyssin930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V. Moua
May 27, 2022 -

Lexus of Sacramento responded

Thanks so much for giving Lexus of Sacramento your kudos. We are always happy to help and we look forward to your next visit!

May 26, 2022

This service location is professional, on time with courteous employees! The waiting room is great! More

by judybarraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lexus of Sacramento responded

Hi Judy - Thank you for the wonderful feedback about our service and facilities! We look forward to seeing you next time at Lexus of Sacramento.

May 25, 2022

Great people. Great space upgrade. Great explanations of work and prices. Handoffs between areas worked well. More

by DanetteMulrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

May 25, 2022

Great service and well train the serviceman. Most of their customers are relax at service station More

by k. arakawa2587@att.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elic
May 25, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

May 21, 2022

Dependable service, knowledgeable employees and always friendly and attentive. Thank you for being the best More

by Bnamurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was excellent as always and Genesis is a star
May 23, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back!

May 19, 2022

I was met promptly upon arrival and my vehicle was ready as promised, all work done More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V Moua
May 19, 2022 -

Lexus of Sacramento responded

Our team is thrilled to see your 5-star review, Greg. Thanks for supporting Lexus of Sacramento and we'll see you next time!

May 14, 2022

Christina Caron is the best! Highly reccomended service advisor, who always goes above and beyond for the customer. More

by jessmur421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Christina and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Eric was great! Very efficient and helpful. Very friendly and made me feel comfortable and checked on me several times More

by queenliz1549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 11, 2022 -

Lexus of Sacramento responded

Thank you for the glowing review, Liz! We are thrilled to hear that Eric delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Sacramento!

May 08, 2022

Service reps are professionals knowledgeable friendly personal. They know their stuff. Always helpful and get you in and out speedily with the service done that you need for your vehicle. Love this deale More

by Bettejoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back!

May 07, 2022

The service advisor is very helpful. I didn’t have to wait long for my car service. More

by ngachau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Lexus of Sacramento responded

Thank you for coming to Lexus of Sacramento for your auto service needs! We are delighted to hear that you're a satisfied customer. Have a wonderful week!

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