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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
331 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 331 reviews

March 29, 2024

Great customer service and caring team! Our service advisor was informative and caring and look forward to bringing my car back for service! More

by Lolabean01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres , Anthony Baca
Report | Print
Apr 04, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Excellent, gracious, and timely service, and I am treated like a real huma being, not a “number.” More

by ivystern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

The dealership was very knowledgeable in every aspect of my needs. Andre Rodriguez was very polite and professional. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rodriguez , Anthony Baca
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Apr 03, 2024 -

Lexus of Santa Fe responded

That's great to hear! We're glad that you found our dealership knowledgeable and that Andre provided you with polite and professional service. Thank you for choosing us!

Helpful
March 28, 2024

Friendly staff who take the time to meet your needs. At service appointment yesterday, staff took the time( almost 1/2 hour) to get my phone and Siri synced up properly. More

by Sylvialamarpersonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres. Also Another man whose name I did not get, Anthony Baca
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Apr 03, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 26, 2024

Professional, friendly, courteous staff. They take care of you, no b.s. Highly recommend this dealership! More

by Chefhuertas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio Morales
Report | Print
Mar 28, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 25, 2024

I am so grateful to the entire team at Lexus of Santa Fe. It has been a wonderful experience from purchasing my Lexus thru Chris Ortega and Josh Welch, to every time I need to get it serviced, Ron Ayala is More

by gsb1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala - 10 stars!, Chris J Ortega
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Apr 03, 2024 -

Lexus of Santa Fe responded

That's wonderful to hear! We're delighted that you had a great experience with Chris, Josh, and Ron at Lexus of Santa Fe. Providing excellent service from purchasing to servicing your vehicle is important to us, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you as a loyal customer for life.

Helpful
March 22, 2024

The professional courtesy and service was seamless. I’m very happy being a Lexus owner.. More

by Happy Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 26, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you're very happy being a Lexus owner and that you had a seamless experience with professional courtesy at our dealership. Providing top-notch service to our customers is our priority, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service as a Lexus owner!

Helpful
March 20, 2024

Very accommodating. Service was performed in a timely manner. Will continue to have dealer service my vehicle More

by mgeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Mar 22, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 17, 2024

The dealership located a vehicle with the options that I desired. The vehicle was in the process of being shipped from the manufacturer. More

by eharrach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
Report | Print
Mar 20, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 15, 2024

The team at Lexus of Santa Fe made the whole experience of buying a car pleasant and easy. I would recommend this dealership above all others I’ve ever interacted with. They were honest and the process was More

by ckolisko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis and Serigo
Report | Print
Mar 19, 2024 -

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that you had such a positive experience at Lexus of Santa Fe and that our team made the car-buying process pleasant, easy, and quick for you. We appreciate your recommendation and value the trust you've placed in us. We're here to ensure your continued satisfaction with our dealership!

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