Lexus of Wayzata

Brand New RX 350L! My husband and I were in the market for a new vehicle and Lexus was one of our top choices. We went to the Wayzata location where we met Bob Horwitz. My husband and I were in the market for a new vehicle and Lexus was one of our top choices. We went to the Wayzata location where we met Bob Horwitz. He was very cordial and enthusiastic in helping us find the car. We ended up purchasing a RX350L and we couldn't be more pleased! During the process of purchasing the vehicle, Bob was very informative, helpful and patient with us, which made us feel no pressure at all. In the end, Bob is a perfect sales person in all regards. He also helped our son purchase a brand new Lexus as well the following month! More

5K Service An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later from Curt Dansie. He was calling to confirm the pick up time and provide overall expectations. He kept me informed and followed up as necessary. It was a pleasure working with Curt. He provided me with top notch service and I will look for him the next time I am in need of service. More

Amazing service by Tri Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very prof Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very professional manner. I will only bring my vehicle to Tri for service! More

We have bought two vehicles working with Joe and will call him again when it’s time for our next one. Thanks for all your great help in our purchases. call him again when it’s time for our next one. Thanks for all your great help in our purchases. More

RX Purchase This is our third vehicle we have bought from Lexus of Wayzata. Joe Nathanson was very helpful in searching for and securing our RX during a pandemic. This is our third vehicle we have bought from Lexus of Wayzata. Joe Nathanson was very helpful in searching for and securing our RX during a pandemic. With the help of a few videos and phone calls, Joe quickly found us the perfect car. We also got a fair price for our trade in RX. Joe also called us after the purchase, a few days later, to make sure we didn’t have any questions or concerns. We appreciated the additional courtesy call. More

Amazing Service I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. More

Ignacio provides Exceptional Customer Service! I inquired about a pre-owned Honda CR-V on your website. I had the pleasure of being contacted by Ignacio Garrigos. I told him that I would be sendi I inquired about a pre-owned Honda CR-V on your website. I had the pleasure of being contacted by Ignacio Garrigos. I told him that I would be sending my daughter in to test drive and he let me know that she should make an appointment. She did and when another family arrived to view the same vehicle he immediately contacted my daughter to let her know in case she wanted to cancel her appointment. She decided to go anyway, but by the time she arrived the vehicle was sold. Ignacio immediately emailed me to apologize for any inconvenience and let me know he would keep his eye out for similar vehicle and let me know if one came in. His communication with my daughter and I was so refreshing and I feel displays exceptional customer service. He was so apologetic that my daughter may have been inconvenienced when the vehicle she was looking at had been sold. What a wonderful salesperson you have in Ignacio. While we didn't have the pleasure of making him a sale, it was a wonderful experience! More

Great Experience Jon Mac was great at taking the time to find the exact car I wanted and was able to communicate with my brother to make a deal within my budget. I cam Jon Mac was great at taking the time to find the exact car I wanted and was able to communicate with my brother to make a deal within my budget. I came in with an 2001 RX 300 and left in a Lexus NX 200T AWD and I love it. Thank you Jon and Lexus of Wayzata! I Love my new Lexus! More

Great Car Buying Experience Probably the best car buying experience. Joe Nathanson was knowledgeable and respectfully persistent throughout the process. Joe made all the differ Probably the best car buying experience. Joe Nathanson was knowledgeable and respectfully persistent throughout the process. Joe made all the difference in the world. I will happily recommend Joe to anyone looking for a new or used car. More

Exceptional Service and Responsiveness John MacEachern recently helped me purchase a 2017 Lexus RX350 to replace my 2012 ES350. He not only took the time to talk to me about the different b John MacEachern recently helped me purchase a 2017 Lexus RX350 to replace my 2012 ES350. He not only took the time to talk to me about the different benefits/drawbacks of each Lexus model, but John was always available via phone and email to answer any questions I had. It was also a pleasant buying experience as he is a very personable guy and fun to be around. Thanks for helping me, John. Loving the new car! More