Lexus of Wayzata

We were greeted by a service coordinator and guided to the Service Desk promptly. Chris had the paper work ready for me and my he service work was done. The car was washed and I was out the door in about the Service Desk promptly. Chris had the paper work ready for me and my he service work was done. The car was washed and I was out the door in about an hour. Everything went smoothly and as usual your service department was pleasant and professional. Jim Petersen More

Russell is a good salesman for Lexus Dealership is quality very good choices of units to purchase. Becky in finance very good customer service representative of what companies need in Dealership is quality very good choices of units to purchase. Becky in finance very good customer service representative of what companies need in our businesses today from my point of view as a consumer. We did not purchase used vehicle at this time decided to wait a later date to purchase a new one. Going to contact Russell first and give him the opportunity to sell us a new one. More

Upfront, clear, and pressure-free I worked with Michael to purchase my first vehicle as a post-grad. Having little experience with vehicle research and purchasing, Michael was helpful I worked with Michael to purchase my first vehicle as a post-grad. Having little experience with vehicle research and purchasing, Michael was helpful and patient. He and the rest of the Lexus of Wayzata staff were honest and straightforward with the steps in the process. Michael was willing to work at my pace and made me feel comfortable in a new environment. From the moment I stepped in the door to the day I drove away with my certified pre-owned Lexus, I felt welcomed and valued as a car buyer. I am very happy with my experience at Lexus of Wayzata! More

Good service and helpful information . Service was done in timely manner. Sales associate took the time to explain upcoming choices even though he was not the one we have typically been working with. in timely manner. Sales associate took the time to explain upcoming choices even though he was not the one we have typically been working with. More

Nice dealership. Pleasant and courteous employees. Low pressure sales. Large inventory to pick from with high quality used vehicles. Our salesman Russell worked with us and found us a great low miles car. pressure sales. Large inventory to pick from with high quality used vehicles. Our salesman Russell worked with us and found us a great low miles car. They found us a great interest rate on a used car. More

Good experience We stopped in to test drive an RX 350 and drove home with a great used vehicle. This dealership is huge with a very big inventory and selection. For We stopped in to test drive an RX 350 and drove home with a great used vehicle. This dealership is huge with a very big inventory and selection. For those waiting for service, the waiting area is very nice. The best part of our experience was working with Russell. Russell was very professional, friendly and spent a lot of time working with us, without high pressure. He let us drive as many vehicles as we wanted to drive, just kept pulling them out for us if we wanted to see something different. After landing one we wanted to buy, the process was quick, they found us an excellent interest rate, and they were very accommodating. If we ever buy another Lexus in the future, Russell has won our future business. Thank you, Russell! Also a shout out to Eric, who was great. We bought during COVID, but he stood by the vehicle and walked us through some key features, got our cell phones set up and was very helpful. Thanks, Eric! More

Unbelievable experience with Christian N. the best Unbelievable experience with Christian N. the best salesman I have ever dealt with ... I have purchased 29 new trucks & cars in the last 30 years . Unbelievable experience with Christian N. the best salesman I have ever dealt with ... I have purchased 29 new trucks & cars in the last 30 years ... He had a great attitude and attention to detail in my book ... Can’t wait to buy another vehicle from him. That’s the type of sale person people are always looking for ...!! And can’t find him or her !! Lexus of Wayzata nailed it when they hired this gentleman...!! More

Very professional sales and support teams. I have purchased my past 5 automobiles from Lexus of Wayzata. That's the best testimony I can provide. Have had great sales support from now Bob Hor I have purchased my past 5 automobiles from Lexus of Wayzata. That's the best testimony I can provide. Have had great sales support from now Bob Horwitz and prior to that Jan Engle (has since retired). More

I just might be a long term convert to Lexus pre-owned vehicles. Beautiful car at a great price! Dana Poppen was wonderful to work with. He helped me get thru several test drives in a short period of time vehicles. Beautiful car at a great price! Dana Poppen was wonderful to work with. He helped me get thru several test drives in a short period of time, despite COVID-19. A sincerely nice guy! John Cadle's financing was the quickest, most painless I've ever been through, and he easily found a rate/payment schedule within target. Just a few phone calls and submitting an online application beforehand had me in my new pre-owned car in about 30 minutes after arrival! Looking forward to excellent service and a serene waiting lounge! More

WHAT COVID 19 VIRUS? Even with the virus, Timm Bastyr, Joe Nathanson, and Christopher Broin made my husband Tom Gulliford and myself feel safe within Lexus. I got the BEST Even with the virus, Timm Bastyr, Joe Nathanson, and Christopher Broin made my husband Tom Gulliford and myself feel safe within Lexus. I got the BEST! More