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Lexus of Wayzata
Wayzata, MN
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,233 reviews
October 02, 2019
Best car buying experience ever. From the moment I walked in the door it felt different than any other car dealership. Sure, it was nicely decorated and felt impressive. But that’s From the moment I walked in the door it felt different than any other car dealership. Sure, it was nicely decorated and felt impressive. But that’s not what made the difference - it was the service.. Rather than waiting for just anyone, I was asked to wait briefly and Ignacio came to meet me. He was extremely polite and made me feel at ease and that he had my best interest in mind, not his or the dealership. He helped me narrow down the many options and pick my Lexus. I highly recommend Ignacio and the dealership. If you haven’t tried Lexus before like me, give Ignacio and Lexus of Wayzata a chance. More
by Cindy S.
Employees Worked With
September 30, 2019
Great car overview Maverick did an excellent job giving me an overview of the inside of my Lexus ES 350. He walked me through every button, knob, switch and did a fabul Maverick did an excellent job giving me an overview of the inside of my Lexus ES 350. He walked me through every button, knob, switch and did a fabulous job! More
by 4B
Employees Worked With
Maverick Schultz
September 29, 2019
60,000 mile service Tri Bui always makes sure that our experience at Lexus goes smoothly. We drive about 2 1/2 hours to get to the dealership and he always makes sure we Tri Bui always makes sure that our experience at Lexus goes smoothly. We drive about 2 1/2 hours to get to the dealership and he always makes sure we have a loaner car so that we can get some shopping down while we are in the cities. He knows how to take care of his customers. More
by Renju
Employees Worked With
Tri Bui
September 26, 2019
Excellent I was really impressed with the service I obtained. My service advisor Ryan Dorsey. was very courteous and explained everything needed to be done. The I was really impressed with the service I obtained. My service advisor Ryan Dorsey. was very courteous and explained everything needed to be done. The car service was done in time. Excellent service. Thank you More
by Darly Thomas
Employees Worked With
Ryan Dorsey
September 22, 2019
Needed car Needed a car - received excellent service & information - now have beautiful NX200T - couldn't be happier - after purchase and bringing car home had a Needed a car - received excellent service & information - now have beautiful NX200T - couldn't be happier - after purchase and bringing car home had a few questions - everyone was so nice and helpful.. Many thanks for the time and effort As always Lexus is the Finest! ... Pat Fraser More
by Pat
Employees Worked With
Other Employees :
Steve in service - checked (and explained) brake/gas pedal safety feature function - , Mike Dalton, Sergio Pena, David Tran
September 20, 2019
Great service department Staff have always been the best-answering any questions or concerns. They keep you informed as to where they are in the service process of the vehicle Staff have always been the best-answering any questions or concerns. They keep you informed as to where they are in the service process of the vehicle. Very nice waiting area for those of us who choose to wait. More
by Roxana
Employees Worked With
Joe Lushine
September 18, 2019
Excellant Outstanding in all respects. Everyone I encountered was extremely polite and customer service oriented, and the sales and technology education proces Outstanding in all respects. Everyone I encountered was extremely polite and customer service oriented, and the sales and technology education processes were informative and fun. More
by PTS
Employees Worked With
Greg Ziton, Maverick Schultz
September 18, 2019
Outstanding customer !!!!! This was our first experience buying a Lexus and customer service was simply Outstanding. Gerald catered to our every need. No stone was left over tur This was our first experience buying a Lexus and customer service was simply Outstanding. Gerald catered to our every need. No stone was left over turned. Thanks for a wonderful experience. More
by rwill324
Employees Worked With
September 18, 2019
So thorough, professional & kind. The checkin process was quick. My loaner car was perfect and my tutorial on different electronics was great. I am VERY happy with Lexus of Wayzata! The checkin process was quick. My loaner car was perfect and my tutorial on different electronics was great. I am VERY happy with Lexus of Wayzata! More
by Lexus3
Employees Worked With
September 16, 2019
Awesome Experience!!! This has been an awesome car buying experience (RX450H) from beginning to end. The entire team from sales (Joe & Ben tag teaming) to finance (John) an This has been an awesome car buying experience (RX450H) from beginning to end. The entire team from sales (Joe & Ben tag teaming) to finance (John) and Maverick (admin) showing me how everything works made my experience one to remember!!! More
by Proud Lexus Owner
