Lexus of Wayzata

Best Experience! I don't want to buy a car from anyone other than Lexus of Wayzata! I am a repeat customer and will continue to be because of the top notch service an I don't want to buy a car from anyone other than Lexus of Wayzata! I am a repeat customer and will continue to be because of the top notch service and attention I receive during every visit. I worked with Cal Ryan in buying my RX 350. He knew exactly what was important to me, the features, the color and the price, and he found the perfect car for me, and I love it. His follow through and follow up has been outstanding Chris Doyle has also been exceptional when my vehicle needs service. Always polite, respectful and I trust him and what he is telling me. I have always been happy with Lexus of Wayzata. Great people, great service, great location and a beautiful facility! Thank you! More

Wonderful experience! I had a truly wonderful experience with the sales consultant Christian, finance manager Sergio and a tech guru, Maverick. I enjoyed the retention and I had a truly wonderful experience with the sales consultant Christian, finance manager Sergio and a tech guru, Maverick. I enjoyed the retention and dedication of these guys. Christian was super! He made everything go smoothly and efficiently. I was able to communicate with him about all the questions and concerns I had. I would highly recommend these guys to all looking to purchase a new or used car at Lexus of Wayzata! More

Great experience throughout the car lifecycle Everyone is very professional and friendly. They care about customer service. From purchainsg a new car to getting services to turning in a lease; t Everyone is very professional and friendly. They care about customer service. From purchainsg a new car to getting services to turning in a lease; the experience is enjoyable. More

Excellent service! I had Kaan and he was very helpful in helping me choose from a variety of vehicles that I wanted based on my budget and lifestyle to even the color of I had Kaan and he was very helpful in helping me choose from a variety of vehicles that I wanted based on my budget and lifestyle to even the color of the seats I wanted. He answered my questions well and did a good job as a new salesman. I can definitely see him being more successful with more experience! Well done Kaan. Thank you so much for helping me get my new car! More

Professional Service Advisor Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata! Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata! Mike Dalton is my go to on Sales side. More

Passenger airbag recall replaced promptly Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to a Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to assure availability when I brought my car for service. I enjoyed the promptness and efficiency with which all this was carried out. More

Amazing Car Buying Experience! I highly recommend this dealership. Maria from the sales team was very friendly. She made sure all my questions were answered and she quickly responde I highly recommend this dealership. Maria from the sales team was very friendly. She made sure all my questions were answered and she quickly responded to email messages. Excellent customer service is one of the factors that influenced my decision to purchase a vehicle from this Lexus dealership. Maria definitely showed a great deal of care and attention. She went above and beyond by making sure I had no problems with transportation when I picked up the car! Jim, the finance manager also exceeded my expectations. He was straightforward in giving me the options and didn't pressure me into spending more when we were finalizing the documents unlike other dealerships. He was really friendly and had a great personality. I will definitely consider purchasing again from Lexus of Wayzata! More

Car service advisor did not pay appropriate attention to customer- car was received dirty after a car wash - not confident car service was done well advisor did not pay appropriate attention to customer- car was received dirty after a car wash - not confident car service was done well More

Great Experience Great experience; staff are friendly and professional. Our sales person Maria was wonderful. We didn’t feel pressured and she was great answering our Great experience; staff are friendly and professional. Our sales person Maria was wonderful. We didn’t feel pressured and she was great answering our questions. More

Maria is outstanding! I really enjoyed working with Maria. She was honest, patient, calm and supportive throughout the process. I appreciate how flexible and customer focus I really enjoyed working with Maria. She was honest, patient, calm and supportive throughout the process. I appreciate how flexible and customer focused she is. She responded to all of my questions and concerns in a professional manner. At every point in the process, she provided great options and solutions. She has a wonderful can-do attitude. I especially valued the dealership's willingness to work with me and hold the car for almost a month to accommodate my travel schedule. My husband purchased a Subaru in the same time frame and we both agree that your dealership provided a much more professional, positive, customer-focused experience. Thank you - I love my new NX! More