Lexus of Wayzata

Feeling happy I and my wife met Bob . Thanks to him to show , explain and help us to bring home the NX300 . We love it . Keep up your excellent job , Bob ! I and my wife met Bob . Thanks to him to show , explain and help us to bring home the NX300 . We love it . Keep up your excellent job , Bob ! More

Unbeatable Buying Experience! It all started with an email to every Lexus dealership within a 5 hour drive from me. Rich Barfknecht did not try to persuade me to buy a car on the l It all started with an email to every Lexus dealership within a 5 hour drive from me. Rich Barfknecht did not try to persuade me to buy a car on the lot. He understood from the get-go I wanted a Special Order and took me seriously, unlike the other dealerships. We got the Special Order from Japan moving very quickly and it arrived 4 months later! After waiting for 4 months, I drove 300 miles one way, 600 miles round trip for a total of 9 hours to pick up my Special Order. I was transferred to Stacy Kritsas, but then he was promoted to a manager position, so then I was transferred to Zach Polsfuss. Zach was a pleasure to work with and is very fast at responding and answering my questions even after the sale! More

IS 250 Trey in the service department gave me excellent service and took very good care of my IS 250 very happy and very pleased at the level of service ha Trey in the service department gave me excellent service and took very good care of my IS 250 very happy and very pleased at the level of service happy More

Exceptional Experience Greg and the entire team at Lexus provided an exceptionally professional and enjoyable car buying experience. We found the perfect car for our needs Greg and the entire team at Lexus provided an exceptionally professional and enjoyable car buying experience. We found the perfect car for our needs with all the upgrades we asked to be included. More

Great Dealership!!! I have been going to the dealership for 15 years. Sales and service are always top. Doug and Greg have been wonderful to work with! I have been going to the dealership for 15 years. Sales and service are always top. Doug and Greg have been wonderful to work with! More

Extraordinary and stress-free experience! We had the pleasure of working with Gerald on two transactions in the last month. Gerald provided exceptional, efficient and consistent customer servi We had the pleasure of working with Gerald on two transactions in the last month. Gerald provided exceptional, efficient and consistent customer service. Thank you!! More

Awesome Experience We traveled in from 60 miles away just to deal with Zack. He was nothing but professional and I wish all car buyers had this experience. Dealership We traveled in from 60 miles away just to deal with Zack. He was nothing but professional and I wish all car buyers had this experience. Dealership was beautiful, clean and extremely friendly. More

Purchase of new Lexus NX 300 I had a great experience with the purchase of my new Lexus from dealership. I was promptly greeted and treated with courtesy by the sales person Joe. I had a great experience with the purchase of my new Lexus from dealership. I was promptly greeted and treated with courtesy by the sales person Joe. I would recommend anybody who is interested in purchasing a new vehicle to reach out to Joe Nathanson, he is excellent to work with and take care of every detail and even after 3 months he follows up on how my experience is with the vehicle. I have all positive feedback to tell about this purchase. I would definitely recommend him if you are looking for a new Lexus in market. More

Made the deal in 5 minutes over the phone I had been researching RX 350's for several weeks and was looking for a good deal on a previous year, new vehicle. I called Lexus of Wayzata to inqui I had been researching RX 350's for several weeks and was looking for a good deal on a previous year, new vehicle. I called Lexus of Wayzata to inquire about a particular vehicle I was interested in. I gave them the stock # from their website. They offered a discounted price; I countered with the price I wanted to pay. Zach Polsfuss called back 5 minutes later and agreed to my price. Zach emailed me some paperwork to complete,. At this point it was about 3;30 in the afternoon. I told Zach I wanted to drive the vehicle to Duluth the next morning to pick up my son from college to surprise him. They had to get the vehicle from their Maplewood location. They had it fully detailed and ready to drive away when the dealership opened the next morning at 8:30. Zach greeted me when I entered the dealership and asked, "Do you want to see your new RX?" Of course, that was exactly what I had on my mind. Chris, the technology/delivery specialist showed me all the features I wanted to learn more about and tailored the training to my desired detail level. He had a great personality and shared in my excitement of picking up my first Lexus. Overall, it was a straight-forward transaction which allowed me to enjoy the experience of getting a really nice new vehicle. More

Beyond superior care I knew the moment I spoke with Dave I was going to receive excellent care, professionalism and knowledge. Dave made sure that the car I leased was the I knew the moment I spoke with Dave I was going to receive excellent care, professionalism and knowledge. Dave made sure that the car I leased was the "right" one. From start to finish, including taking care of my previous car, the process was amazingly smooth. I can't say enough about everyone involved, the professionalism and the dealership which was spotless from showroom to workroom. I leased a Toyota every 3 years since 1985 and I am sorry that I didn't call on Lexus earlier. And now I am sold!! Between Dave and Danny, I learned what I needed to know about my car. And, of course, the offer comes from both of them to contact for any questions. Thank you, Lexus and Dave for this new and exciting experience. More