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Lexus of Wayzata

Wayzata, MN

4.8
2,267 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,267 reviews

May 08, 2019

Exceptional! Gerald and Dave did an excellent job locating the exact vehicle I was looking for. The sales process was seamless and was handled efficiently. This wa More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Skeens, Jim Guettler
May 10, 2019 -

Lexus of Wayzata responded

Jessica, thank you for letting us know your experience was exceptional! We understand purchasing a new vehicle can be intimidating so we aim to find you the perfect vehicle and make the process as effortless as possible. We appreciate your business and hope you'll come see us again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 08, 2019

Leasing a RX350 I really liked Jonathan’s sales approach and his suggestion to take home a demo SUV for my wife to drive and ultimately our decision to buy More

by BMAGNU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us a review! Our team strives to provide each customer as if they were a guest in our own home. We'd never push you into a decision, but rather we're willing to work with you to find the perfect vehicle. We're thrilled you were able to fall in love with a vehicle, and we look forward to the opportunity to serving you in the future. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 07, 2019

Fantastic experience! It was quick and easy. They didn't string me along and allowed me to make my own decision while offering educated answers and opinions. John "Mac" is More

by mattvelasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us your thoughts! Our team is dedicated to you, meaning we will take as much time as you need to find the perfect vehicle. We'd never want to push you into a vehicle you didn't feel confident about. If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 03, 2019

Great experience Zach had contacted us about end of lease options, we made an appointment during normal service on our 2016 RX350. Zach was a great help explaining ou More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Guettler, Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Ken, thanks for reaching out to let us know about your experience! We understand nearing the end of a lease can be stressful and intimidating so we aim to make the process as transparent and effortless as possible. Thanks so much for your business, and I hope we can serve you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 02, 2019

Overall Great Experience!! Ahead of the end of our lease, we met with Gerald to go over options to decide if we would buy, lease a new car, or just turn our current leased car i More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann
May 06, 2019 -

Lexus of Wayzata responded

Thank you so much for your 5-star rating and full comments! We're thrilled to hear you enjoyed working with Gerald and the rest of our team. We highly care about your satisfaction, even after you've left the dealership. On behalf of our whole team, thank you for choosing us, and we hope you'll come see us again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 02, 2019

Always a pleasure! We've been coming here for years, and Zach and Dave always have our back. Their attention to detail is second to none! They never pressure and alway More

by C Kinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Skeens, Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Thank you for letting us know about your experience and leaving us 5 stars! We're thrilled you fully enjoyed the team you spent working with Zach and Dave. We want to make sure we're able to help you find a vehicle you absolutely love, rather than push you into one you didn't feel comfortable in. If there's anything else we can do, please reach out! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

May 02, 2019

Fabulous Experience We have never had a more enjoyable time buying a car. Our salesman was very knowledgeable, yet there was no pressure. In shopping for this car we deal More

by Gags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to leave us 5 stars! We're absolutely thrilled to hear you had a fantastic experience working with Zach to find the perfect vehicle. Our team understands purchasing a new vehicle can be stressful and intimidating, so we aim to make the process as enjoyable as possible. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 02, 2019

Loved working with Zach and Lexus! Zach answered all my questions and was super helpful along the way. He was never pushy and was in tune to what I was looking for and how he could help More

by jkruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Houghland, Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and mentioning your great interactions with Zach and Scott! We love to match our Lexus knowledge with what you're looking for to find you the perfect vehicle. We're ready to take as much time as you need to decide which vehicle is best for you. We appreciate your business and hope you'll come see us again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 01, 2019

Great! Everyone we met was knowledgeable and helpful including the receptionists, sales persons and technology people. They went out of their way to answer a More

by Kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant, Danny Hoang
May 02, 2019 -

Lexus of Wayzata responded

Thank you for leaving us your thoughts! Our team strives to provide an exceptional experience from the time you walk in our doors to long after you leave. We love to create long-lasting, genuine relationships with our guests. Please reach out if there is anything we can do for you! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 30, 2019

Amazing FIRST CAR Buying Experience I test drove CPOs before I sat in the 2019 RX 350 and fell in love with it. John helped me out through the whole buying process. He was extremely pati More

by AVISHEKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Houghland, Jean Judge
May 02, 2019 -

Lexus of Wayzata responded

Thank you so much for your 5-star rating and comments about John, Scott and Jean! Our entire team is dedicated to helping you find the perfect vehicle, meaning we're happy to take as much time as you need. We'd never want to push you into a vehicle you didn't feel totally comfortable in. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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