Lexus of Wayzata

Amazing We went there asking for a fair deal and we got it in a very satisfying way. In a very professional manner they provided us with the car we really wan We went there asking for a fair deal and we got it in a very satisfying way. In a very professional manner they provided us with the car we really wanted. More

Excellent Experience Our experience was extremely well managed, Jake was diligent in maintaining contact even when we were still deciding on which Lexux to buy. He was ver Our experience was extremely well managed, Jake was diligent in maintaining contact even when we were still deciding on which Lexux to buy. He was very patient and friendly explaining all the options available to buy. I love my Lexus the plus was they serve dt coke in the lobby. I recommend t hi is dealer when looking for a lexus. More

Pleasent and infrmative experience Wayzata Lexus is a very pleasant environment from the physical facility to the professional and informative staff. Gerald Franti was out sales person Wayzata Lexus is a very pleasant environment from the physical facility to the professional and informative staff. Gerald Franti was out sales person who seemed less like a salesman and more like a friend helping us find and purchase the right vehicle. He was just as interested in getting to know us as individuals was helping us find the right car. Our hope is that Gerald will be around long enough to assist us with our next Lexus purchase. More

Amazing just like Lexus! Very impressed from the first interaction to the last! Was a current Lexus owner and looking to make an upgrade, wanting to check out the new UX Hybr Very impressed from the first interaction to the last! Was a current Lexus owner and looking to make an upgrade, wanting to check out the new UX Hybrid. Jonathan was great from the start, helped me locate the perfect car, after many phone calls and emails we made it happen after I saw the one in the perfect color! Very pleasant dealership to work with, fast and efficient, no pressure and laid back. The only negative mark I would give is the "extra" products up-sell in the finance office, but this happens at all dealerships, some worse than others. No worse than others just get frustrated with this part is all. I appreciate being showed the products but once I say no I mean no. Love the deliver process, super organized and Chis was very well educated with all the functions of the car and completely answered all of my questions. All in all I will be back again in the future and would recommend this dealership to friends and family for their car needs. I have also serviced my previous Lexus here and also had a great experience with service as well. More

Love the experience, except. I bought a 2013 Lexus CT on 2-23-19. Call Ryan, the salesman was amazing and did not rush the process. He came in on his day off and treated us as t I bought a 2013 Lexus CT on 2-23-19. Call Ryan, the salesman was amazing and did not rush the process. He came in on his day off and treated us as though we we're his only priority for the day. I think an opportunity for growth may be in the Financing Dept. Options were explained so quickly and so, so many. Everything from prepaid maintenance to tire repair. It was getting to be a long day and it was hard to take in that much information. I wanted more time to ponder the options. More

Purchase used car The sale is not bad but the purchase process took too long. The place looks good, people are okay but i would like to see more smile faces so custome The sale is not bad but the purchase process took too long. The place looks good, people are okay but i would like to see more smile faces so customers will feel more welcome. More

2017 Lexus RCF Good back and forth communication. They were able to explain any questions we had or came up. Very courteous toward my wife and I. The extras i asked Good back and forth communication. They were able to explain any questions we had or came up. Very courteous toward my wife and I. The extras i asked for they made happen and Ignacio and Becky both stayed late or were available in accordance with our work schedules. We were happy that we only had to deal with 2 people to get this purchase done. Then at the end we got to work with Jean who explained the settings and some of the differences from our outgoing ISF. We felt the added service we dont get from our Home Lexus dealership. All of these service details made and make the car buying thing way more pleasant. Which we all know can be long and drawn out. We appreciate those three making the buying experience better! We received a card from Ignacio and a thank you email from Mike which point to the attention to detail after the fact. Thanks Becky, Jean and Ignacio! More

Excellent purchasing experience Pretty impressed and delighted by the service provided at this dealership and my experience with Mike and Becky. I was coming off a BMW and felt unwan Pretty impressed and delighted by the service provided at this dealership and my experience with Mike and Becky. I was coming off a BMW and felt unwanted as a customer and the attitude of both the BMW dealerships. In today’s world, service is very important and for someone like me that plays into a purchasing decision. I came in with a specific ask, budget and features expectation. Mike and Becky were understanding, patient, very consultative and helped me find the perfect car. A+++ and strongly recommend that you look for Mike and Becky while wanting to purchase a Lexus! More

They were very accommodating Everyone was friendly and the transition was great Greg and Doug was able to help me with making sure that I got the vehicle I wanted. Everyone was friendly and the transition was great Greg and Doug was able to help me with making sure that I got the vehicle I wanted. More

Relaxed atmosphere, professional sales team , great follow u Stacy was a true professional and very knowledgeable. He met me at the dealership the following Saturday on his day off to finalize our deal!! Every Stacy was a true professional and very knowledgeable. He met me at the dealership the following Saturday on his day off to finalize our deal!! Everyone was very polite and helpful. Looking forward to enjoying my first Lexus! More