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Lexus of Wayzata

Wayzata, MN

4.8
2,267 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,267 reviews

February 14, 2019

Greg Loop's personal salesmanship Greg is a totally focused salesperson regarding my needs for a particle vehicle. He is most personable in his demeanor and knows his trade well. More

by TerryG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop
Feb 15, 2019 -

Lexus of Wayzata responded

Terry, thank you for taking the time to let us know about your experience! We are so glad to hear you fully enjoyed the time you spent with Greg. Our team strives to put your needs first so we can best help you find the perfect vehicle. We highly appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 09, 2019

Great service They were able to custom order my wife’s new RC300 with the exact configuration that she wanted. They supplied us with a new loaner IS300 while we are More

by PKUJATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Barfknecht
Feb 13, 2019 -

Lexus of Wayzata responded

Thank you for leaving us feedback about your most recent visit! Our team is fully dedicated to listening to your needs so we can help you find a vehicle that's perfect. We're happy to help you custom order the perfect one and provide you with a loaner while you wait. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 09, 2019

Lexus Everyone has been very helpful and patient during our search for a new car. I never felt pressured and they always had great follow up to see what els More

by Bayliss42
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton, Jim Guettler
Feb 13, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us 5 stars and your feedback! We are more than willing to take as much time as you need until you find the perfect vehicle. We'd never want to push you towards a decision you didn't feel confident about. If there's anything else we can assist you with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 09, 2019

The sale person didn't let me have a choice to pick a car. The sale person just grabbed another car for me to test drive. I've bought car before. They show me around and have me pick the car than tell me the p More

by CEAM39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Barfknecht, Sergio Pena
February 09, 2019

Wonderful Excellent care with buying a car. Personality with all players in purchasing my care was easy and a calm experience. I never felt pressured or push More

by LYNN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant
Feb 13, 2019 -

Lexus of Wayzata responded

Thanks so much for your feedback! Our team is thrilled you chose us for your vehicle needs. We're happy to work with you to find the perfect vehicle, rather than push you towards one you didn't feel confident about. If there's anything else we can assist you with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 06, 2019

Thanks for the help Tri. Really appreciate the recommendations and great service. Thank you. Car was in need of service. Runs like a new car. You are an asset to the company. More

by Roper2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Feb 13, 2019 -

Lexus of Wayzata responded

Thank you for leaving us your feedback and comments about Tri. I will be sure to pass the message on to him. We're happy to go above and beyond your expectations, including providing a loaner vehicle, to ensure you're always taken care of. If there's anything else we can do, please reach out! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

February 06, 2019

Good inventory of certified used cars We came to test drive a vehicle that ultimately did not meet our needs. Sales person was resourceful and found a different vehicle that wasn’t listed More

by DEVADELEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Poppen, Brian Itman, Mark Pelant
Feb 13, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to let us know about your experience. Our team is dedicated to listening to what you need so we can find a vehicle that perfectly aligns with what you're looking for. We're truly sorry if your vehicle was not detailed before you purchased it. If you'd like to further discuss your experience, please reach out to us. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 05, 2019

Great salesperson Mike Gleason was very friendly, helpful, and informative. He knew everything about the cars and made us feel comfortable with our purchase. We would More

by Lexus buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gleason, Scott Houghland
Feb 13, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to leave us your feedback! We're thrilled you fully enjoyed working with Mike and the rest of our team. Our team is dedicated to ensuring you're always taken care of. We appreciate your recommendations, and we hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 05, 2019

Excellent experience, and Michael was superb. Excellent service during the used car buying experience; Michael warmed up the cars I was test driving, because it was below zero. He also followed m More

by cshanahan0108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Brian Itman
Feb 13, 2019 -

Lexus of Wayzata responded

Thank you for letting us know about your experience at Lexus of Wayzata! We are truly dedicated to your satisfaction, which is why we're happy to go above and beyond your expectations. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

February 05, 2019

Great Purchasing Experience John Mac is knowledgable, personable, and has a great sense of humor. Unlike a typical car salesman, John conducted himself with professionalism and m More

by burney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guettler
Feb 05, 2019 -

Lexus of Wayzata responded

Thank you so much for leaving us a review! We're thrilled to hear you enjoyed working with John and Jim. Our team strives to ensure you're always taken care of, even after you leave our dealership. We highly appreciate your business and can't wait to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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