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Lexus of Wayzata

Wayzata, MN

4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

October 11, 2018

Great service! I always receive great service, but they went above an beyond. They provided me with a car for over a week while both my wind shield and rear window h More

by JULIEKOHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Lexus of Wayzata responded

Julie, thank you for leaving us an outstanding review! We're always happy to go above and beyond our customers' expectations. We're glad to offer you a service loaner, especially if your repairs are expected to take a few days. If there's anything else we can do for you, please reach out to us! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

20K SERVICE Tom Bennett greeted us upon arrival. Suggested services that were needed and promptly had the work completed. We have dealt with Tom before and he al More

by Thanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timm Bastyr, Charlie Bloomer
Oct 26, 2018 -

Lexus of Wayzata responded

Tim, thank you so much for letting us know about your experience with Lexus of Wayzata. Our team strives to ensure you're always taken care of, which is why we're happy to go above and beyond your expectations. If there's anything else we can assist you with, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

The only long distance relationship that seems to work. I live a fair distance from the Wayzata dealership, This is the second new car I have purchased from the Lexus of Wayzata dealership. When you know w More

by COLEE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Houghland
Oct 26, 2018 -

Lexus of Wayzata responded

Cole, thank you for your 5 star rating and kind words about Lexus of Wayzata. We're so glad you are willing to travel an extra distance to see us. We strive to provide an excellent experience for all of our guests. We appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Purchased a new car Cal, the salesman did an awesome job asking me for what my needs are and found me the perfect car that fits me. Thanks again. More

by Zoli Robashkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant, Brian Itman
Oct 26, 2018 -

Lexus of Wayzata responded

Zoli, thank you for taking the time to leave us a review! Our team strives to provide an unforgettable experience for all of our guests. We're happy to take as much time as needed to ask questions and ensure we can find you a vehicle that perfectly aligns with what you're looking for. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Easy Peasy! Had an exchange of air bags scheduled for 1:00 Friday, Drove 225 miles to dealer was given a great 2018 Lexus ES350 as a loaner, got a call in about 2 More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall names
Oct 26, 2018 -

Lexus of Wayzata responded

Mark, thank you for the 5-star rating and review! We're so thrilled to hear you were fully happy with your service visit. We understand your schedule can be full so we aim to make the entire process as quick and effortless as possible. We highly appreciate your business and hope to see you again! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Awesome Great to deal with. I would go back to them anytime. They went above and beyond to help me with the problem. Top notch dealer More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars! We truly care about our customers, which is why we're happy to go to almost any length to ensure you're taken care. We appreciate that you think of us as a top notch dealer. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Buying Very fast, accurate and family oriented. Treat with respect Cal Ryan makes it easy to buy. I want to recommend everyone to Cal, Jim and Mark make ever More

by Lexus GX460 beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant, Jim Guettler
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know how we did! At Lexus of Wayzata, we're customer oriented, meaning we will go to almost any length to ensure you're always taken care of. Thank you for your recommendations, and we hope to see you again soon. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Outstanding Service! Lexus of Wayzata provides outstanding customer service . They are prompt, courteous, efficient and, most importantly, experts on diagnosis and repair. More

by THOMASEEMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timm Bastyr, Todd Randall, Doug Evans
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us such a kind review! Our team strives to provide an outstanding experience for all of our guests. We're so happy to hear you've continuously chosen us for the last 25 years, and we hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Best place to buy a car! Excellent customer service and very knowledgeable. I would definitely recommend this dealership to all of my friends!They are very respectful of custo More

by THEHORSCH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Barfknecht, Jim Guettler
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for the 5 star rating and wonderful review! Our entire team strives to provide an exceptional experience for all of our customers. We take pride in knowing the vehicles on our lot so we can best help you find the perfect fit. Thank you for your recommendations. We hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

2017 Pierson n200t purchase Our experience was excellent and our sales person was really professional and helpful the Pierson family was extremely happy with there Experience More

by sweee9770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Scott Houghland
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for taking the time to leave us a review! We're so thrilled to hear we were able to fully meet your expectations. Our team is dedicated to providing an exceptional experience for all of our customers. We appreciate your business and hope to see you in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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