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Lexus of Wayzata

Wayzata, MN

4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

October 11, 2018

First class service department. I have been going to Ross for years. I couldn’t ask for a better service agent to work with. Great recommendations on when to get service. More

by SPLITRK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bingham
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a review! Our team strives to provide an exceptional experience for all of our customers. We're so glad to hear you've always enjoyed working with Ross over the years. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Excellent experience Wonderful customer service. Michael was really nice, informed and helpful. Very intelligent guy. We got a really good deal. Will totally recomend this More

by CASSIRIRINA94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Barfknecht
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your experience with Michael and Lexus of Wayzata. We deeply care about our customers and want to ensure you're always taken care of, even while signing your paperwork. If there's anything we can assist with, please reach out. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Awesome and friendly service Very friendly staff! Tri greated me as soon as I got in the door and he is always friendly and nice! Also Heather was the person who called me and to More

by NFOLEY1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Bui
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know how your experience with our dealership was! Our friendly team strives to treat all of our customers as if they were guests in our own home. We're glad to hear you've always had a great experience! If there's anything else we can do for you, please let us know. Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Doing their job Getting service done by personnel who take pride in doing their job is a nice change from people who just show up to collect a paycheck Thank yo More

by RLTANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Love, Ali Alvi
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating and your positive feedback! You're absolutely correct when you say our team takes pride in their jobs. We always want to make sure our customers are taken care of at all times. If there's anything else we can do for you, please let us know! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Wonderful as usual! I’m New to Lexus and I am so very impressed with how I am treated from the moment I come in to the moment I leave. Thank you for welcoming me to the More

by PHIRLITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Alvi, Nick Dansie
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your positive thoughts! Our team strives to provide an excellent experience for all of our customers from the second you enter our dealership. We're happy to have you as part of our Lexus community! We hope to see you again soon. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Oil Change I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in More

by SUEANNBECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Skeens
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your feedback! We highly appreciate the comments we get from customers. Our team strives to provide an excellent experience for our customers every time. We're happy to keep you informed so you know what to expect when you get your vehicle back. If there's anything else we can do for you, please let us know! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Easy to make a purchase We were looking for a quality vehicle for our son and found it quickly. We had a list of dealerships that we planned on visiting and didn’t go any fur More

by THERESAMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bernklau
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your review! We are so excited to hear you fully enjoyed your experience with us. Our team takes pride in selling quality vehicles that perfectly align with what you're looking for. If there's anything else we can help you with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

A good experience every time. I have never had a bad experience at Lexus of Wayzata. The sales staff was great. I love my car. Any time I bring my car in for service it is alway More

by mbd7446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Bingham, Doug Evans, David Tran, Tri Bui
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you so much for your 5-star rating! We are so thrilled to hear you've always enjoyed your visits to Lexus of Wayzata, regardless if they were for sales or service. Our team strives to fully take care of our customers, which includes making sure your vehicle is done by the time we promise you. If there's anything else we can assist with, please let us know. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Five Star Rating For Ali !!! My outstanding customer service experience was with Ali Alva. Came in for oil change and also indicated rear driver side panel was loose and not flus More

by WILLIAMS.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Alvi
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you so much for your 5-star rating and mentioning your great interaction with Ali! Your safety is our top concern so we're happy to look at things in detail for you to make sure you're ready for the road. We highly appreciate your business and hope to see you again soon! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Great place Best ever car service place and Greg loop is an asset to the team we have bought multiple cars and always happy with attention and service More

by JIM_REUPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop
Nov 19, 2018 -

Lexus of Wayzata responded

Jim, thank you for letting us know how we did! Our team strives to provide an exceptional experience for all of our customers. We are happy to go above your expectations to ensure you're always taken care of. We highly appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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