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Lexus of Wayzata

Wayzata, MN

4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

August 04, 2018

Great service and value To whom it may concern, My name is David Arago and I have purchased three cars from Nacho. My brother-in-law purchased a vehicle from Nacho. I ha More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Wayzata responded

Dave, thank you so much for leaving us such a detailed review of your experiences with Ignacio! I will be sure to pass your comments on to him! At Lexus of Wayzata, we are dedicated to providing an honest experience and finding vehicles that fit the description you give us. We always put our customers first and would go to almost any length to ensure you're always taken care of! We appreciate your feedback and can't wait to see you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 04, 2018

Ignacio is a great representative of Wayzata Lexus We are so delighted with our car. The Lexus NT is everything we wanted. More importantly, we are so impressed by Ignacio's outstanding service a More

by Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Katz, Eric Baumann, Jim Guettler
Aug 06, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your 5-star review! We are so thrilled to hear you've always had positive interactions with Ignacio and the rest of our team. At Lexus of Wayzata, we are dedicated to listening to what our customers are looking for so we can help you find a vehicle that perfectly aligns with what you need. If there's anything else we can assist you with, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 04, 2018

A real experience From my first contact to when I drove my Rx 350L from the dealership the experience was rewarding. Ignacio listened, understood and was dedicated to More

by JG33
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and mentioning your great experience with Ignacio! I will be sure to pass your message on to him. At Lexus of Wayzata, we are passionate about fully taking care of you from the time you enter the dealership to the time you drive away. Our team wants to make sure you find a vehicle that is perfect for you! If there's anything else we can assist with, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 04, 2018

I have purchased 3 vehicles at this location. Wonderful. I have purchased three vehicles at Lexus Wayzata, and all with the help of Ignacio Garrugis. He is more focused on the customer experience than anyon More

by Lexusguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tran
Aug 07, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a thorough review! We are so thrilled to hear you've always enjoyed your time at Lexus of Wayzata with Ignacio. Our team is fully dedicated to our customers' experiences and want to make sure they're always a great one! We pride ourselves in helping customers find a vehicle that aligns with what they're looking for and following up to ensure you still love your vehicle! If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 04, 2018

Customer service A+++ Ignacio is dedicated and passionate about making you feel like the ONLY customer. Wouldn't work with anyone else. My husband and I both purchased veh More

by MaryandKirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Lexus of Wayzata responded

Mary and Kirk, thank you for leaving us a 5-star review! Our team strives to provide a unique experience for all of our customers every time. We pride ourselves on asking questions and spending as much time as needed to make sure you find the right vehicle. If there's anything else we can assist with, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 04, 2018

Excellent we were treated exceptionally well, Michael and Eric did a fantastic job explaining how to use the car and the different features that were on it. More

by JimB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann, Jim Guettler
Aug 07, 2018 -

Lexus of Wayzata responded

Jim, thank you for taking the time to tell us about your visit to Lexus of Wayzata! Our dealership holds a standard of providing a fantastic experience for all of our customers. This means that we will gladly show you all of the newest features on your Lexus so you can be sure to get the most out of it! We appreciate your business and hope to see you in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 03, 2018

A Very Happy Customer/Driver Thank you Ignacio for helping me chose my Lexus IS300. You made buying the car an enjoyable experience. You are a genius with numbers and made the ca More

by Vallarta1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Wayzata responded

Linda, thank you for leaving us your positive feedback about Ignacio! We see that you gave us an overall rating of a 5, but rated Ignacio at a 2. We invite you to update your review to correctly align with the positive feedback you've given him. Our team is thrilled to hear you've enjoyed working with him in the past and love your new vehicle. If there's anything else we can do for you, please reach out to us!

August 03, 2018

Buying experience First, the dealership is a pleasure to visit. Greeting by reception was sincere and very helpful Working with Stacy Kritsas was easy and enjoyable More

by bobsigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your interactions with Stacy and the rest of our team. We take pride in ensuring all of our customers have the best experience possible! We are glad to answer any questions you may have and offer suggestions to help you find a vehicle that perfectly aligns with what you need. Thank you for your recommendations and we can't wait to see you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 03, 2018

Just an awesome experience. This is great dealership. Completely dedicated to ensuring customer satisfaction and happiness. Stacy is a wonderful person. If I have to buy a car More

by Rahulg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your positive feedback! You're completely correct when you state we are dedicated to ensuring all of our customers are fully satisfied. We are so thrilled to hear you've always enjoyed your interactions with Stacy. Our team is dedicated to ensuring you take all of the right steps to find a perfect vehicle! If there's anything else we can assist with, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

August 03, 2018

White glove service Ignacio ALWAYS provides White Glove service. He really listens to what the customer wants, because of that his follow through exceeded my expectations More

by Lovelexus
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars! Our team is dedicated to providing excellent customer service for all of our guests. We go above and beyond expectations by listening to what you're looking for so we can suggest cars that will perfectly fit your needs. We're glad you can trust Ignacio and can't wait to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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