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Lexus of Wayzata

Wayzata, MN

4.8
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,233 reviews

July 30, 2018

Ease of Lease My first experience with Lexus was when Stacy Kritsas handled it three years ago and found the right vehicle for my needs. After a quick email, Stacy More

by Cashmere MF 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your feedback! We are so thrilled to hear you've always enjoyed your experience with Stacy and the rest of our team. At Lexus, we are dedicated to providing an exceptional experience for all of our customers. We pride ourselves in helping you find a vehicle that perfectly aligns with what you're looking for, as well as keeping that vehicle safe and ready for the road! We appreciate your continued business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 28, 2018

Nice and simple I went to the dealership and tell Stacy what I wanted then he just showed me the car and that how simple and sweet my car buying was. More

by BRx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Itman
Jul 30, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your positive feedback! Our team strives to provide an excellent experience for all of our guests by assisting you in finding the perfect vehicle. We are happy to show you any vehicles you have in mind when you enter the dealership. If there's anything else we can assist with, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 22, 2018

Great experience My wife and I were fortunate in the salesperson lottery as you walk in. We were connected with Jonathan Riches. Right from the start Jonathan was fant More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Lexus of Wayzata responded

Stan, thank you for leaving us a review! All of our sales associates are dedicated to providing a fantastic experience for our customers. We take pride in being knowledgeable and straightforward about the vehicles we sell so you can be confident in your purchase. We're glad you enjoyed your experience with Jonathan and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 21, 2018

Amazing customer service! Lexus of Wayzata exemplifies the pinnacle of customer service. Greg Loop was so very professional in listening to our expectations and asking the rig More

by Sold on Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Eric Baumann
Jul 23, 2018 -

Lexus of Wayzata responded

Thank you for your 5-star rating and kind review! Our team is driven towards providing an excellent experience for all of our customers. We gladly listen to what our customers are looking for in a vehicle so we can find one that perfectly aligns with what you have in mind! In addition, we want to make sure you get the most out of your new Lexus so we're happy to show you all of the technology features! If there's anything else we can assist you with, please reach out. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 19, 2018

Service service service The team goes above and beyond to anticipate and exceed customer needs. They knew exactly what was important to me. My second car and definitely not m More

by CollieMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Loop, Scott Houghland
Jul 20, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your positive feedback! Our team strives to go above expectations to provide an outstanding experience for all of our customers. We want to make sure our customers are fully taken care of at all times! We are so glad you chose us for your vehicle needs and can't wait to see you again in the future. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 18, 2018

Excellent service overall I bought a certified Lexus from Greg Loop. Greg was polite and professional and at all times I felt I was being treated fairly and respectfully. Gre More

by MootsVaMoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop, Mark Pelant, Jim Guettler
Jul 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your positive feedback and comments about Greg! Our team is dedicated to providing a fantastic experience for all of our customers, which means you can count on us being fair and respectful towards you at all times! We pride ourselves in being knowledgeable about the vehicles we sell so you can be confident in your decision! We hope to see you again in the future. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 18, 2018

Helpful friendly staff Everyone that I worked with was extremely helpful. I was immediately greeted upon showing up to the dealership and Greg was very eager to answer all m More

by Skyzata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Loop
Jul 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars! We are so thrilled to hear you enjoyed your experience with Greg and Becky at our dealership. Our team is dedicated to thoroughly answering all of your questions so you can be confident in your decision to purchase and fully understand the entire transaction. We're glad you had a great experience and hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 18, 2018

Positive experience This is our fifth Lexus purchased from this dealership. We have always appreciated the professionalism and good service we receive from all department More

by Chunke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Skeens, Mike DeJong
Jul 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your positive feedback! Our team loves to hear when a customer is completely satisfied, so I will be sure to pass your message on to them! We are dedicated to fully taking care of our customers and making sure they feel confident in their decisions, meaning we'd never pressure you into any decision. We're so thrilled you are a Lexus fan and can't wait to see you on your next visit! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 16, 2018

Excellent experience all around -- top notch! I had a great experience at Lexus Wayzata. Jonathan Riches was wonderful -- an expert in the car specifics and a true professional and joy to deal wi More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i also had an excellent experience with the finance person but can't remember his name. He was excelelent and so helpful!, Mike Dalton, Eric Baumann
Jul 16, 2018 -

Lexus of Wayzata responded

Liz, thank you for leaving us 5 stars! We're so excited to hear you had a great experience with our dealership and team. Our team highly cares about your satisfaction throughout the entire process. We are dedicated to assisting you in finding the perfect vehicle. We're glad you're loving it so far! We appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

July 07, 2018

Very happy experience. The sales there are very friendly and professional. Very happy with them and would like to come back if I need a 2nd car in the future. More

by yupeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Polsfuss
Jul 09, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a positive review and 5 stars! Our team is dedicated to providing an excellent and professional experience for all of our customers. We are so thrilled to hear you enjoyed the time you spent at our dealership and can't wait to see you in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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