Lexus of Wayzata

We purchased a used Lexus GX and were very impressed with everyone we worked with, especially Jim Kirchner. He breaks all of the stereotypes of a sales person. Jim seems like a great guy that really ca everyone we worked with, especially Jim Kirchner. He breaks all of the stereotypes of a sales person. Jim seems like a great guy that really cares about his clients and prospects. More

I was looking at a car at another dealership, and that negotiation ended poorly when the overconfident salesperson dared me to walk out...and I did, right next door into Lexus of Wayzata. Jim Kirchner was negotiation ended poorly when the overconfident salesperson dared me to walk out...and I did, right next door into Lexus of Wayzata. Jim Kirchner was great from start to finish, and I had a stress-free purchase experience. Being a busy mom, it's nice to go somewhere where they treat me like a queen for a change. Thanks for giving me a great deal on a fabulous car. I'd recommend Lexus of Wayzata and Jim Kirchner to all! More

Jim was very helpful in my search for a new car. He pointed me in the direction of a used Mitsubishi that was within my price range but had all the aspects I was looking for. He was honest and openly c pointed me in the direction of a used Mitsubishi that was within my price range but had all the aspects I was looking for. He was honest and openly communicative throughout the entire process. He also has done a great job following up post sale to make sure everything is going smoothly. I would definitely recommend him to anyone looking for a new or used vehicle! More

I've purchased 2 cars with Jim Kirchner....and will definitely be back! He took great care of us! I felt like he was focused on us! Brent Wilde definitely be back! He took great care of us! I felt like he was focused on us! Brent Wilde More

i always have a pleasant experience at this dealership. everyone is always very friendly and helpful. if i ever have a question or problem, i know they will always do whatever they can to make sure i get everyone is always very friendly and helpful. if i ever have a question or problem, i know they will always do whatever they can to make sure i get an answer or solution. More

Jim was an amazing representative. He was knowledgable, polite and courteous. He followed up with phone calls and emails. He resolved questions and concerns immediately. The remainder of the staff we me polite and courteous. He followed up with phone calls and emails. He resolved questions and concerns immediately. The remainder of the staff we met and worked with were also amazing. I have already recommended Lexus of Wayzata - Jim Kirchner to several people. More

Jim was great. The entire experience was not what I expected, but in a good way. He was friendly, did not try to upsell to a more expensive vehicle and made the whole car buying experience tolerable. expected, but in a good way. He was friendly, did not try to upsell to a more expensive vehicle and made the whole car buying experience tolerable. More

When I first came to just look at a Lexus RX350, I couldn't believe how all the salespeople were friendly, helpful but certainly not pushy. I decided to test drive one and was put into contact with t couldn't believe how all the salespeople were friendly, helpful but certainly not pushy. I decided to test drive one and was put into contact with the salesperson, Greg Loop. Immediately, I could tell he was an honest individual just by the sincere way he talked with me and was interested in me. I had come in with my son and he made both of us feel like important customers. When I was contemplating purchasing the car, Greg put me into contact with the sales manager, Brian Gratti to see if we could work out the cost that would be manageable for me. When the purchase price was agreed upon, Gregg spent another 3 hours with me making sure I was comfortable with all the many "gadgets" that I had never seen before. I traded in my 1997 Olds Cutlass Supreme which in that day was a deluxe car but didn't have anything except the basics. Gregg also introduced me to the service manager who took the time to stop and talk and once again make me feel important in the purchase of my car. I think Lexus of Wayzata is extremely lucky to have a sales person like Gregg Loop on their team. I highly recommend Lexus of Wayzata for their great customer service and I highly recommend working with Gregg. Needless to say, it was a wonderful hassel-free experience. More

I've purchased three cars from Jamie Shapiro; two at Lexus. Jamie is absolutely superb at his job. He's most knowledgeable about his own product and others, fair, helpful, attentive and friendly. Jam Lexus. Jamie is absolutely superb at his job. He's most knowledgeable about his own product and others, fair, helpful, attentive and friendly. Jamie's skill and assistance literally made the difference in what vehicle I ultimately chose - and - I'm glad he was there to guide me. You can't go wrong with Jamie! Highly recommended. More

Prior to going to the dealership I dealt with a gentleman named Tom, who I really didn't care for much. I was also put in contact with one of the sales managers, unfortunately don't know his name, and I tho named Tom, who I really didn't care for much. I was also put in contact with one of the sales managers, unfortunately don't know his name, and I thought he was terrible...kind of a xxxxx. Thankfully those two were there when I went to test drive the car. I worked with Greg Loop, who I really enjoyed working with. The sales manager that helped finalize the deal was actually friendly too (obviously not the same one that I spoke to on the phone. Overall, I think it was a pretty fare deal on the car they sold and my trade in. I have purchased many cars and this was the best experience yet. I look forward to buying another one from them in a few years. Do yourself a favor and look for Greg Loop when you go there. More