Lexus of Wayzata

Great experience! I had emailed with Cal for several days and when I arrived, Cal was professional, courteous, and friendly. We drove off the same day woth a new car. I had emailed with Cal for several days and when I arrived, Cal was professional, courteous, and friendly. We drove off the same day woth a new car. We couldn't jave asked for a better experience. More

Superior Customer Experience I highly recommend Lexus of Wayzata! The staff is fully focused on delivering a superior customer experience and my sales consultant and delivery spec I highly recommend Lexus of Wayzata! The staff is fully focused on delivering a superior customer experience and my sales consultant and delivery specialist did a great job. They were knowledgeable, answered my questions and made the buying experience completely seamless. My sales consultant was professional, responsive and personable. As a first time Lexus buyer, it was important for me to feel valued. I am 100% satisfied with my new vehicle and have even stopped in for service twice in the last month and the service team has been great to work with. I plan to be a Lexus owner for many years to come! Thanks to the team at Lexus of Wayzata for a great experience. More

Expectations exceeded - as usual I just purchased a used 2013 LS460. This is the second LS I have bought from the dealership. Ignacio is a very seasoned and informed salesman. Ver I just purchased a used 2013 LS460. This is the second LS I have bought from the dealership. Ignacio is a very seasoned and informed salesman. Very accommodating and seemed to respond to my emails 24X7! Ignacio was going on Easter vacation with his family and handed my off to John Mac Eachern....and John acted as though "he" is the one that sold the car to me. He was do wonderful, i have a huge decision when I buy my next car from Wayzata..... just kidding Ignacio! Jim Guettler made the paperwork fly by. Eric Baumann did a great job at delivery. Thanks for exceeding my expectations. More

Customer friendly dealership I really felt that all the employees I worked with at this dealership were friendly and professional. I did not feel pressured to make a decision. The I really felt that all the employees I worked with at this dealership were friendly and professional. I did not feel pressured to make a decision. They went through all of the features of my car and answered all my questions. I especially want to thank Greg Loop and Becky Stinson. More

ABSOLUTELY AMAZING I honestly cannot day enough about my experience with Lexus of Wayzata. I am beyond impressed and they super seceded my every expectation. From Greg L I honestly cannot day enough about my experience with Lexus of Wayzata. I am beyond impressed and they super seceded my every expectation. From Greg Loop who I emailed about interest in a car 6 months ago and him keeping in touch but not being too pushy to him setting up an apt with another sales rep while he was out on Friday. Becky from financing who knew I had some past dings and did everything in her power to keep me on the loan and telling my husband and I what was needed. She went into the office early on Saturday knowing we were on a tight schedule. Joe Shad who stepped in for Greg and answered questions got us driving the car- being honest and helpful. To Scott who finished our financing discussing options we had and what he thought would be best for my driving conditions and miles not making us feel pressured but giving us all of the info to make a solid decision. To delivery of the car and Eric going through the details about the options etc. I’ve never been more impressed and felt more like we were the only customer even though we knew we weren’t they took the time to make us feel like we were. Greg called me to ask me how I liked the car and if I needed anything. I’m beyond impressed and will definitely buy another car from this dealership again. More

A Very Positive Experience This was by far the best experience I have ever had purchasing a vehicle. I felt comfortable from the moment I walked in the door to the moment I drov This was by far the best experience I have ever had purchasing a vehicle. I felt comfortable from the moment I walked in the door to the moment I drove my car off the lot. John MacEachern really listened when we discussed my needs, wants and concerns. He found me the perfect car, within my budget, on the first try! Thank you John and Becky, I really appreciate everything you did to make this so easy for me. More

Great service I walked in looking to test drive a RC and service provided from my sales rep was so exceptional I ended up buying the vehicle the same day I walked in looking to test drive a RC and service provided from my sales rep was so exceptional I ended up buying the vehicle the same day More

This guy is the best! Zach provided excellent service, listened to our interests, was always available when we needed answers and support and coordinated the finance proces Zach provided excellent service, listened to our interests, was always available when we needed answers and support and coordinated the finance process to produce results quickly and efficiently. More

Good experience This team made it easy, comfortable, and pleasant to purchase and understand our choices. We feel good about our sedan, the deal and financing, and th This team made it easy, comfortable, and pleasant to purchase and understand our choices. We feel good about our sedan, the deal and financing, and the education we needed to ride away in our LS More

Excellent customer service from Cal Ryan Very knowledgeable on every question we needed an answer to. Being in medical sales I know what a great salesman does and Cal was great. We felt ver Very knowledgeable on every question we needed an answer to. Being in medical sales I know what a great salesman does and Cal was great. We felt very comfortable with our buying decision because he was not pushy. Made our overall experience great. We went with Lexus of Wayzata over another dealership because of him. We ended up paying a little more for the car because of Cal. More