Lexus of Wayzata

The pursuit of perfection I recently moved to the area and was looking for a dealership to service my GS350. For my first service I went to a local Toyota dealer, since it was I recently moved to the area and was looking for a dealership to service my GS350. For my first service I went to a local Toyota dealer, since it was close to my house. The service there was average, nothing special. I have a keen eye for dealership service, having worked in the industry for 6 years. I went to Lexus of Wayzata to have my winter wheels/tires installed. From the moment I pulled into the service drive I was impressed. I was greeted promptly upon exiting my vehicle. I was quickly taken to Matt to discuss the service I wanted. To my surprise he said they would store my summer wheels/tires for me for no charge. The dealership itself is beautiful; crystal chandeliers, fresh cut flowers in the lobby, and a guest lounge second to none. During my wait, the general manager even stopped and thanked me for stopping by the dealership. My car was completed quickly and was even washed. I am a bit of car industry buff and this dealership is a prime example of what Toyota had in mind when they created the Lexus brand. I will getting all my service work done at this dealership. More

Excellent car buying experience! My husband and I contacted Lexus of Wayzata when we became interested in purchasing a Lexus RX350. We visited with Gerald over the phone and he did a My husband and I contacted Lexus of Wayzata when we became interested in purchasing a Lexus RX350. We visited with Gerald over the phone and he did a great job of listening to our needs and answering our questions. We then traveled from our home in North Dakota to finalize our purchase and pick up our new car. Gerald was very cordial and professional when we met him in person and made the experience very painless for us. We couldn't be happier with our first Lexus purchase and with the staff at Lexus of Wayzata. More

Communication, Helpful and Appropriate Follow Up Worked with Vick Singh and he was far and above the best of several sales employees I have worked with at different dealerships over the last few mont Worked with Vick Singh and he was far and above the best of several sales employees I have worked with at different dealerships over the last few months. His level of communication and follow up advising of different opportunities was spot on. He was helpful with whatever questions I had. We built relationship and trust quickly and would eagerly recommend him to anyone who values these traits. Vick's skill truly are a match for the quality the Lexus brand represents! More

No pressure and very accomodating We quickly requested a vehicle to be transferred to Mike's dealership and he was able to accommodate. We ended up buying a different SUV and Mike eve We quickly requested a vehicle to be transferred to Mike's dealership and he was able to accommodate. We ended up buying a different SUV and Mike even changed some personal plans to help us through the process. Mike was very professional and pleasure to work with. More

Customer Service means everything! I appreciate good follow-up and customer service which was extended when we went in to the dealership for a personal visit and met Vick Singh in Sales I appreciate good follow-up and customer service which was extended when we went in to the dealership for a personal visit and met Vick Singh in Sales. He helped educate us on options, was courteous and kept us updated on alternatives to meet our budget and needs. Although, the vehicle we were looking at sold before we could decide, he continued his follow through and deserves recognition for his professionalism! My wife and I will definitely recommend the staff at Lexus of Wayzata - a top-notch dealership- and will return when in the market for a new vehicle in the future. Mike Dalton, sales manager, was also a huge help when Vick was unable to meet with us as he was with other customers on an appointment. Thanks again to Mike for making our experience an educated and pleasant one! More

Very positive experience Worked with Gerald, who helped us find the right car for our family. He was very professional, knowledge-filled, and energetic. We enjoyed our stress- Worked with Gerald, who helped us find the right car for our family. He was very professional, knowledge-filled, and energetic. We enjoyed our stress-free experience and appreciate all the time and attention Gerald gave us. We highly recommend this dealership, and Gerald, to anyone looking at purchasing a Lexus. More

First experience with Lexus Gerald Franti did a great job of walking me through the process of obtaining my new vehicle. My overall experience with Lexus of Wayzata was great. Gerald Franti did a great job of walking me through the process of obtaining my new vehicle. My overall experience with Lexus of Wayzata was great. More

Ignacio Garrigos I've bought 2 certified pre-owned vehicles from Ignacio over the last 8 years. There's a reason that I came back after the first purchase. He's extrem I've bought 2 certified pre-owned vehicles from Ignacio over the last 8 years. There's a reason that I came back after the first purchase. He's extremely professional and will do anything to make sure that you get exactly what you're looking for. He has great knowledge of the Lexus line-up and is a stand-up guy. More

Jan Engel and Mike Dalton What a team! I Worked with both Jan an Mike on a recent purchase of a Lexus 450 h. They are all you could hope for when going through the car buying What a team! I Worked with both Jan an Mike on a recent purchase of a Lexus 450 h. They are all you could hope for when going through the car buying experience. They treated me fairly and professionally. I would definitely recommend them to both friends and family. More

Best Customer Service of any Car Dealership Ever! We come since close to 10 years to Lexus Wayzata to service our cars, the main reason is Doug Evans. We relay on his expertise and dedication to custo We come since close to 10 years to Lexus Wayzata to service our cars, the main reason is Doug Evans. We relay on his expertise and dedication to customer service! Thank you Doug! More