Lexus of Wayzata

Great Service Advisor Doug Evans is simply the best service advisor I have ever worked with. He has called me personally about recalls months before formal notice from Lexu Doug Evans is simply the best service advisor I have ever worked with. He has called me personally about recalls months before formal notice from Lexus Corp. Doug is knowledgeable and clear when explaining how my 2010 HS 250h will be serviced and he is never too busy to take calls. Doug is an asset to not just to this dealership but to the Lexus brand as well. More

Stellar Dealership! One name and one name only "Ignacio Garrigos"!!! He's the best and I would never work with anyone else but him. With Ignacio, it's more than a busines One name and one name only "Ignacio Garrigos"!!! He's the best and I would never work with anyone else but him. With Ignacio, it's more than a business transaction. We've built a friendship over the years that goes far beyond the sticker price of a Lexus product. He gets me, he understands my lifestyle and my needs. The finance guys at Lexus of Wayzata go to bat for the customer! The maintenance service, care and follow up far exceed any dealership I've ever been with, and trust me, I've been with many! Keep up the stellar work guys! I'm a loyal customer not only because of the product, but because of the personal service I receive when I walk thru the front door of Lexus of Wayzata! The saying is true at Lexus of Wayzata -- "you get what you pay for!' Debra M. Pauli (4 time owner of the Lexus product line) Lake Minnetonka 3/23/2016 More

Outstanding service Last week I took my baby in for a due oil change and at same time decided to let Celeste know that there is a bit of squealing when breaking. It took Last week I took my baby in for a due oil change and at same time decided to let Celeste know that there is a bit of squealing when breaking. It took mechanic just a bit over an hour to diagnose a problem. I was offered a loaner and was out the door in next 15 minutes. My vehicle was ready the next day. Celeste was very professional and friendly. More

Lease on CPO more expensive then new car!! Saw 2 cars online at Lexus website which were available locally. Got prompt response from Mike, I asked for best price on both vehicles. Mike sent in Saw 2 cars online at Lexus website which were available locally. Got prompt response from Mike, I asked for best price on both vehicles. Mike sent in detailed quote for 2013 RX350s but the price was north of $600/month! As a response to my comment , " The offer you gave me on a certified Lexus is much higher then what I can secure on a new Lexus lease!" I got "Would then consider a new Lexus RX350 lease." More

Zach and Lexus of Wayazta I bought my 2015 GS 350, with Zach's help.. Had to return to the dealership after a few weeks, to get the RX 350. I was very impressed with the servi I bought my 2015 GS 350, with Zach's help.. Had to return to the dealership after a few weeks, to get the RX 350. I was very impressed with the service and effort he (Zach) put in during both transactions. It was a pleasure working with him. My wife and I will be back in the future. More

Service advice on a 2013 Lexus GS350 Mr Katz, I would like to thank the following people who responded to my questions about the purchase of a 2013 GS350. Albert,Doug & Mike. One of Mr Katz, I would like to thank the following people who responded to my questions about the purchase of a 2013 GS350. Albert,Doug & Mike. One of the best experiences in customer service. They went above and beyond to help me with my questions. Thank you for taking the time today. Robert J Kern More

Exceptional service We recently purchased our first certified Lexus from Nels Pierson and could not be happier with the experience! The car is wonderful, but Nels seemed We recently purchased our first certified Lexus from Nels Pierson and could not be happier with the experience! The car is wonderful, but Nels seemed to understand that this wasn't just a transaction for us. It was a big decision and he let us experience the Lexus quality at our own pace. He understood what we were looking for and was a true professional. Eric Baumann was tremendously helpful and patient in helping us understand how to use all the features of the car. We love the car and feel very confident in our choice with Lexus of Wayzata. Chuck and Shelly More

It's what you come to expect from Lexus of Wayzata As a longtime customer, I only need to make a telephone call or e-mail and say what I want. If necessary the car can be waiting for me the next day. T As a longtime customer, I only need to make a telephone call or e-mail and say what I want. If necessary the car can be waiting for me the next day. The whole process takes < 1 hour, is professional and provides me with exactly what I need. However, you can only do this when you have created a relationship based upon trust! drcolour More

Best car buying experiance I have ever had. Michael Shteyn made my car buying experience painless. He was very professional . I will for sure recommend this dealership to all my friends. Th Michael Shteyn made my car buying experience painless. He was very professional . I will for sure recommend this dealership to all my friends. Thanks David Green Arkansas More

Wonderful experience. Really impressed with the companionate care Gerald Franti showed during our visit. I have visited many sales representatives during the process of buy Really impressed with the companionate care Gerald Franti showed during our visit. I have visited many sales representatives during the process of buying new car and no one stayed longer than the closing time to test drive and go through the details. I strongly recommend for new buyers to meet with Gerald Franti and you would know what I really mean. More