Lexus of Wayzata

Love Lexus of Wayzata. I have purchased 3 cars from them and have always been satisfied. Tom Herman, my current car salesman has been excellent to work with as has all of the service managers when I bring t and have always been satisfied. Tom Herman, my current car salesman has been excellent to work with as has all of the service managers when I bring the car in for routine service. The facility is laid out well, there is a nice customer waiting lounge with refreshments. Will buy Lexus again More

This is my third transaction with my favorite Sales Consultant, Tom Herman. I enjoy working with Tom. He always gives me his full attention, listens to my needs and then he finds me the perfect car. Consultant, Tom Herman. I enjoy working with Tom. He always gives me his full attention, listens to my needs and then he finds me the perfect car. I trust Tom to give me a fair price. I will recommend him to my friends and call him when it's time for my next car. More

Lexus of Wayzata exemplifies what a customer/dealer relationship should be.Customer service/satisfaction is their top priority. Tom Herman has always had our best interest in mind with identifying the relationship should be.Customer service/satisfaction is their top priority. Tom Herman has always had our best interest in mind with identifying the right Lexus vehicle to meet our needs. We consider Tom to be a true and sincere friend.Your service staff has always been up front and honest only recommending needed repairs and never over selling service which is not necessary. We look forward to a long relationship with Lexus of Wayzata for our future vehicle needs. More

Tom Poppler did and has done a marvelous job representing the dealership,Lexus Of Wayzata. This is our first Lexus Car,previously a Cadillac Owner.His follow up has been great. He has done his b representing the dealership,Lexus Of Wayzata. This is our first Lexus Car,previously a Cadillac Owner.His follow up has been great. He has done his best to answer our questions,as this is the first hybrid we have tried and driven. Thank You More

We probably will not purchase a car from anyone but Lance while we are living in Minnesota. He's trustworthy, knowledgeable, patient, and we really enjoyed working with him. Thanks Lance! (I am forced t while we are living in Minnesota. He's trustworthy, knowledgeable, patient, and we really enjoyed working with him. Thanks Lance! (I am forced to fill 250 characters) :( (I am forced to fill 250 characters) :( More

My wife and I recently purchased a 2008 ES350. Our overall experience was exceptional. Rarely have we experienced such first-class service in a beautiful building, with gracious people. Above all, w overall experience was exceptional. Rarely have we experienced such first-class service in a beautiful building, with gracious people. Above all, we appreciated Greg Loop, our salesman, the best car salesman I have experienced in my many years. (I will soon be 80.) He is personable, knowledgeable, experienced, flexible, encouraging, always pleasant, and determined to give us a deal we would be happy with. He succeeded. I would give him the highest rating possible and would encourage anyone looking for salesperson one can trust completely, give Greg Loop a call. You won't be disappointed. Carl (Chuck) Lofy Minneapolis, MN More

My wife and I appreciated how there was not any pressure to buy the car we were looking at. Our salesman, Mike Gleason was very friendly,helpful, and he explained the inspection that all used cars receive i to buy the car we were looking at. Our salesman, Mike Gleason was very friendly,helpful, and he explained the inspection that all used cars receive including the car we were looking at.The dealership is very nice as well. Also once we decided to purchase the car Mr. Gleason made sure we were satisfied and he also got the car ready to leave very quickly.I would recommend both the dealership and our salesman Mr. Gleason to anyone. More

As always, very good sales experience with no unnecessary pressure. Mike Gleason is an excellent representative of Lexus and I enjoyed working with him on this purchase. He is the best salesperson I have d pressure. Mike Gleason is an excellent representative of Lexus and I enjoyed working with him on this purchase. He is the best salesperson I have dealt with at Lexus. This is my fourth Lexus. I believe the service on my cars is expensive but also very reliable. The loaner car is also a help when service takes more time. More

I am in my first week of owning my IS 250 and LOVING IT! Ignacio is an outstanding individual. He IS the reason I came back to your location in order to ensure there was another opportunity to gain my busin Ignacio is an outstanding individual. He IS the reason I came back to your location in order to ensure there was another opportunity to gain my business. I had been looking on and off for 8 months whereas seeing him last fall. I was not ready to buy at that time, but knew if it were to happen it would. He kept in touch with me on and off with no expectations nor pressure (I am not one for someone who is pushy nor demanding).I reached out to him this last week and talked wtih him about opportunities at which time the cars available did not fit within my realm of options. With that said he was still a great support and open to discuss other possibilities even if not at his location. I appreciate the time, care and quality taken by him when it came to MY purchase. This was a huge purchase for me just in the grand scheme of life. It is that big purchase beyond a house and you want to make sure it is RIGHT. Well enough said..it was, is and will continue to impress me for years to come. As I told Ignacio when I traded my VW in..I hugged it and cried. They are part of me as my IS already is and will continue to be down the road. Please ensure that as a person in the customer service business and a customer myself that Ignacio G. knows it was HIM and some of his magic:) that kept me coming back. More

I met Ignacio in the fall of 2010 and bought a 2005 Lexus from him. After the snow storms in Dec. I got stuck 4 times in one day. I didn't realize it had rear wheel drive - I was probably told but it didn' from him. After the snow storms in Dec. I got stuck 4 times in one day. I didn't realize it had rear wheel drive - I was probably told but it didn't "register." He knew I wasn't happy with it so they worked with me to trade it for a 2007 front wheel drive. I've been very happy with it and pleased with the service. Ignacio is a guy who puts his customers first and makes sure all their concerns are met - and he's "funny" More