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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,229 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,229 reviews

December 20, 2023

Very happy with my service at this dealership. Consistently exceeds expectations! Highly recommend. I always look forward to servicing my vehicle. More

by danielhennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

December 18, 2023

I had to jump start my battery (5 years old) and took it to Lexus of Wayzata, MN without an appointment. Service greeting me kindly and took my car in to replace the battery. Nothing else needed to be don More

by scottcoleman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Hinz
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Dec 20, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

December 17, 2023

Excellent in customer service and human relations. I will always refer friends and family members to Lexus dealership for new or use car purchase. More

by selekie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Lexus of Wayzata responded

Hello, we really appreciate your positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 17, 2023

I always feel like I matter at Lexus of Wayzata. Amazing customer service every appointment I’ve had for the last 4 years. More

by konezny15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Lexus of Wayzata responded

Hi, we appreciate you choosing Lexus of Wayzata! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

December 16, 2023

Service was prompt and thorough. The work was completed ahead of schedule. Staff were professional and friendly. More

by Tgsmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaley
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Dec 18, 2023 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2023

Awesome,caring,considerate,knowledgeable staff at every encounter. My second experience at Wayzata Lexus! They are the best More

by sandythomas44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2023

Unhappy with service today. Communication was poor and timeliness of information was poor. I expect when I have an appointment to be treated better. More

by ritamason21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delaney, chris
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Dec 15, 2023 -

Lexus of Wayzata responded

Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit. Please reach out us at (952) 476-6111 and we will work with you personally in rectifying the issues you experienced.

December 14, 2023

Service is always done on time and within the estimate I am provided. The waiting area is quite comfortable when I wait for my car. More

by lbwagner11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction, Please let us know if there is ever anything else we can assist you with.

December 13, 2023

Excellent service as always, fantastic staff. The technician did an outstanding job on my vehicle. Thank you! More

by devon4611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2023

Good a bit long to change a battery. 2 hour or more. Coffee was good More

by Rnash68049
Recommend Dealer
Yes
Employees Worked With
Donot remember
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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