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Lexus of Wayzata
Wayzata, MN
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,233 reviews
November 25, 2023
The service is always done quickly and well. The people are friendly and courteous!and it’s a pleasant place to wait. The people are friendly and courteous!and it’s a pleasant place to wait. More
by Njnewkirk
Employees Worked With
November 25, 2023
Recent 5000 mile standard service appointment with service campaign repair. Slow and chaotic check in process. It took one hour to check in, register, obtain loaner. Was told no mention of service cam service campaign repair. Slow and chaotic check in process. It took one hour to check in, register, obtain loaner. Was told no mention of service campaign on appointment notes, even though it was requested at the time of the call as we live 75 miles from dealership. Was told by staff that a loaner is not generally allowed for 5000 service work, even though that was offered by staff at the time of the call to schedule. Told me the appointment would be 60-90 minutes, but then stated we should not come back until 1 pm, three hours after appointment time. Before leaving service rep said actually, we will call you, it could be after 1 pm. It was ready at 1:30 when we went back to the dealership to check without a call/text. Car wash not working. More
by TLR1973
Employees Worked With
Someone else not listed here- male
November 24, 2023
Excellent service staff. Work was done efficiently. Our vehicle was ready as promised. The lounge was a comfortable place to wait. Work was done efficiently. Our vehicle was ready as promised. The lounge was a comfortable place to wait. More
by tkanemn
Employees Worked With
Blake O'Brian
November 21, 2023
Friendly, informative, and an excellent product. From the moment you step into the showroom, to buying a car, to using the service department for maintenance, it is a really nice experience. From the moment you step into the showroom, to buying a car, to using the service department for maintenance, it is a really nice experience. More
by Eliza
Employees Worked With
November 18, 2023
Love the attentive service from everyone at Lexus of Wayzata. Love my new Lexus - #7 or 8. The cars are beautiful, so well built, so fun to drive! Love the service from John Mac and team. Wayzata. Love my new Lexus - #7 or 8. The cars are beautiful, so well built, so fun to drive! Love the service from John Mac and team. More
by gjappel
Employees Worked With
November 14, 2023
Valet service from our home (and back) was excellent. Car maintenance schedule was managed in friendly fashion by Jonathan Jergenson and our car was returned to us washed and ready to go. We have been v Car maintenance schedule was managed in friendly fashion by Jonathan Jergenson and our car was returned to us washed and ready to go. We have been very satisfied with Lexus of Wayzata services for many years. More
by PaH
Employees Worked With
Aaron Stalder, Jonathan Jergenson
