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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,229 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,229 reviews

November 24, 2023

Very good communication from the service advisors and efficient use of my time when I bring my vehicle for service. More

by mnschrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Dec 14, 2023 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2023

Friendly, informative, and an excellent product. From the moment you step into the showroom, to buying a car, to using the service department for maintenance, it is a really nice experience. More

by Eliza
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi Eliza, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 19, 2023

Wayzata took on a problem another dealership failed to address. Communication during wait was slow More

by peckdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 14, 2023 -

Lexus of Wayzata responded

Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 18, 2023

Love the attentive service from everyone at Lexus of Wayzata. Love my new Lexus - #7 or 8. The cars are beautiful, so well built, so fun to drive! Love the service from John Mac and team. More

by gjappel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 17, 2023

Was pleased to get work done. Was done in timely manner. Was pleased withNicolo Boodhoo More

by krobill47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo boodhoo
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found Nicolo knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2023

Valet service from our home (and back) was excellent. Car maintenance schedule was managed in friendly fashion by Jonathan Jergenson and our car was returned to us washed and ready to go. We have been v More

by PaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stalder, Jonathan Jergenson
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Dec 14, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jonathan was so helpful! We want all our customers to feel this way when leaving our dealership!

November 14, 2023

Lexus of Wayzata has an exceptional service department and working with our Service Advisor, Tom Bennett, is the primary reason we continue to own/drive Lexus vehicles. More

by Charles Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi Charles, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 11, 2023

The service is very nice and the car is very clean. I just waited for a long time, I know you are very busy More

by fyang155
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maddon
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Dec 14, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 11, 2023

Very considerate employees! !!!! Excellent work and done promptly, was done sooner than I expected. Love the library where I can sit and read without the tv and sports More

by dmrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hien Pham
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

November 10, 2023

Platinum level service from assistance in choosing from a selection of cars, financing the purchase at a very competitive rate, working with me on how to protect that purchase and enhance my ownership and th More

by strobiani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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