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Lexus of Wayzata
Wayzata, MN
2,229 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,229 reviews
November 08, 2023
Great service. I really appreciate the quick updates via text. Although they forgot to wash my car, when I mentioned it, they offered to get it done immediately but I really appreciate the quick updates via text. Although they forgot to wash my car, when I mentioned it, they offered to get it done immediately but I didn’t want to wait longer. I’m afraid I didn’t get the gentleman’s name but my service rep was busy with another client so another rep got me started so I didn’t have to keep waiting. That was really nice and helpful. Everyone there is very professional and the waiting area is nice with drinks and snacks. More
by chrspty
Employees Worked With
I don’t remember. Sorry.
November 08, 2023
Staff was very welcoming, they care about their customers. Maddy was very professional she answered all of my questions and was vey helpful also the guest service staff was very nice and helpful. customers. Maddy was very professional she answered all of my questions and was vey helpful also the guest service staff was very nice and helpful. More
by Savitrie
Employees Worked With
Maddy
November 06, 2023
Checking in was chaotic. Others came in after and checked in first with a representative Others came in after and checked in first with a representative More
by Pink.pynkl
Employees Worked With
November 02, 2023
Everything was going great at the Lexus dealer when my car was there. Mr Rick who helps us many times in the last 3 years is very knowledgeable, friendly and very helpful in providing me all the informati car was there. Mr Rick who helps us many times in the last 3 years is very knowledgeable, friendly and very helpful in providing me all the information that I need for my car. The service at Lexus is great. Thank you very much. More
by Lovlexus
Employees Worked With
Rick Stack (5 stars)
October 31, 2023
Service advisor Natasha was very good, she worked so hard to get my car and paper work done. The mechanic found my problem very quickly, thanks for everything. Ron to get my car and paper work done. The mechanic found my problem very quickly, thanks for everything. Ron More
by a320ron
Employees Worked With
Natasha
October 31, 2023
Best car buying experience ever. Christian was exceptional. Friendly helpful service from the moment I stepped in the door. Christian was exceptional. Friendly helpful service from the moment I stepped in the door. More
by Niemirocks
Employees Worked With
Other Employees :
Receptionist was excellent. Finance was great.
October 29, 2023
Courteous. Service person very patient and extremely helpful. Prompt. I don’t have to wait when I have an appointment. Well trained mechanics. Service person very patient and extremely helpful. Prompt. I don’t have to wait when I have an appointment. Well trained mechanics. More
by cherylbrodie02
Employees Worked With
Madly, Nathan
October 24, 2023
Great sales team and technology person. Easy to work with and extremely accommodating. Everyone from the receptionist on down are ready to help. Easy to work with and extremely accommodating. Everyone from the receptionist on down are ready to help. More
by milleweed
October 21, 2023
Whole experience was great! Started with the show room, greetings and a lot of cars on display, very professional salesman and finally getting the good deal on the price. Started with the show room, greetings and a lot of cars on display, very professional salesman and finally getting the good deal on the price. More
by Elena
