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Lexus of Wayzata

Wayzata, MN

4.8
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,233 reviews

September 27, 2023

Great service center originally have seen Mike Peters for many many many years and he’s no longer there which is disappointing. However got a signed to RICK STACK today and he was awesome and everything went More

by Jonhill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack - Service Dept.
Sep 29, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 27, 2023

Across the board everyone treated us like they cared about us and we were not just a sale. More

by heidecm649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Klein and our tech guy- John will know his name
Sep 29, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 26, 2023

Lexus always cares for my vehicle as if it were their own. Quality and great service. Thanks Tom Bennett! More

by flyeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

September 19, 2023

This is my third Lexus and the service has been top notch every time. It was a nice touch to have the dealership manager to personally shake my hand and thank me for my business. More

by kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smail Hodzic, Eric Baumann
Sep 21, 2023 -

Lexus of Wayzata responded

Hi Kathy, thank you so much for sharing your recent experience with us, Kathy! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 19, 2023

I have been a Lexus lover for many years and have never been disappointed. Great service and great car! More

by JaneE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
Sep 21, 2023 -

Lexus of Wayzata responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2023

My service advisor was great but it seemed to me the whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone et More

by Grammy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
Sep 21, 2023 -

Lexus of Wayzata responded

Thank you, Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

September 15, 2023

They do an excellent job. Everybody’s very professional and the work is always have the highest quality More

by Rds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 21, 2023 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

September 13, 2023

Quality and honest service. Friendly and comfortable environment. Always ready with a smile. They care. More

by Calsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Lexus of Wayzata responded

Hi Calsi, thank you for your kind words and this wonderful review! Safe travels!

September 11, 2023

After a busy family Summer it was great to get my Lexus (4th) in for tire rotation ,oil change etc before the snow arrives. Good to see Tom Bennett again - paperwork was ready to go - in no time at all Tom More

by glynnbarbara19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Poppen
Sep 11, 2023 -

glynnbarbara19 responded

Thank you for being there! Less than 2 miles from my home!

September 10, 2023

Great buying experience here! 1st service appointment went well. (Took a longer time than promised. 3 hours.) Comfortable chairs in the waiting area, so it wasn’t too bad of an More

by Kimbaker2070
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who he was
Sep 21, 2023 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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