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Lexus of Wayzata
Wayzata, MN
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,233 reviews
September 08, 2023
Normally our service visits go smoothMy but this one didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to ge didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to get it fixed. We were kept informed on the status, but we did not have our car for a week. Yes, we had a loaner, but my wife was not use to it so she didn’t feel comfortable driving it. Overall, not the 5 star review treatment we were use too. More
by sdherzog1
Employees Worked With
September 04, 2023
Tom Bennett has been, and continues to be invaluable to our outstanding service experience! Please recognize Tom and the care he gives us! our outstanding service experience! Please recognize Tom and the care he gives us! More
by ricco
Employees Worked With
September 03, 2023
Rick Stack was very pleasant, trustworthy, consistent, reliable, knowledgeable, regarding my service appointment. Overall an excellent experience! reliable, knowledgeable, regarding my service appointment. Overall an excellent experience! More
by aspensonr@gmail.com
Employees Worked With
Rick Stack
September 02, 2023
They have always been very efficient. I worked with Celeste this last time & she explained all that needed explaining very well & very prompt in keeping me informed of the service being d I worked with Celeste this last time & she explained all that needed explaining very well & very prompt in keeping me informed of the service being done More
by Nancy
Employees Worked With
August 31, 2023
Lexus of Wayzata best dealership! !! Excellent service and on time service. Recommend to your next Lexus at Wayzata !! Excellent service and on time service. Recommend to your next Lexus at Wayzata More
by RPB
Employees Worked With
August 31, 2023
Reliable, loyal, pleasant, dependable, timely, cost effective, loyal, respectable, clean, friendly and professional customer service representatives effective, loyal, respectable, clean, friendly and professional customer service representatives More
by mslilyrinek
Employees Worked With
Doug Evans
August 30, 2023
Just picked up a new Lexus RX350h > smooth process, great training, excellent overall customer service and beautiful car! training, excellent overall customer service and beautiful car! More
by Tony
August 24, 2023
Great communication and follow up by Rick S. . He was able to get my vehicle in for brake work the next day after my call for a price quote. Lexus provided a complimentary loaner car and complete . He was able to get my vehicle in for brake work the next day after my call for a price quote. Lexus provided a complimentary loaner car and completed the work within a few hours. My car was washed before picking it up. More
by Keeks
Employees Worked With
Rick Stack
