Lexus of Wayzata

It takes two to three trips to get one thing fixed under warranty. They suck warranty. They suck More

John MacEachern was exceptional as well as the finance department. Chance took us through the entire vehicle and had me feeling very comfortable with our new car system. We came in to service our 2023 Gx4 department. Chance took us through the entire vehicle and had me feeling very comfortable with our new car system. We came in to service our 2023 Gx460 and walked out with a 2025 TX. Exceptional deal. More

Professional, attentive, and trustworthy. We bought our 5th vehicle through them and we’re more than pleased with our experience. We bought our 5th vehicle through them and we’re more than pleased with our experience. More

Richard Pender was very friendly and helpful. I would recommend him if you’re looking for a great consultant to assist you. He’s very knowledgeable about cars and service. I would recommend him if you’re looking for a great consultant to assist you. He’s very knowledgeable about cars and service. More

I recently bought a 2024 Lexus GX 550, but what stood out most about the experience wasn’t the car itself—it was John. Walking into this process, I was carrying a lot of hesitation. After a traumatic car most about the experience wasn’t the car itself—it was John. Walking into this process, I was carrying a lot of hesitation. After a traumatic car accident, I found it hard to feel safe or at ease behind the wheel of anything. This was also my first major purchase, and it felt like such an overwhelming decision. But then I met John, and everything started to shift. From the moment I arrived, John created a space that felt grounded, calm, and human. He took the time to listen, never rushed the process, and genuinely cared more about how I felt in the car than making a sale. What stood out the most was the way he carries himself—with honesty, warmth, and a kind of quiet integrity that’s increasingly rare these days. On a more personal note, John was a longtime friend of my grandfather’s. I never had the chance to truly know my grandfather well, but through the stories John shared, I felt connected to my grandpa in a way I hadn’t before. Sitting in John’s office and chatting about life and family became one of the most comforting parts of this entire experience. I didn’t choose this car just because it was the right fit—I chose it because of who John is. He made something stressful feel deeply personal and even healing in a way I didn’t expect. If you ever have the chance to meet him, you’ll understand what I mean. John is one of those rare people who leaves a lasting impression, simply by being exactly who he is. If you’re looking for someone who brings not just professionalism but heart into what they do, John is the person you want by your side. I would do it all over again with him in a heartbeat. Thank you John! More

5-Star Review for Lexus of Wayzata We recently purchased a lightly used 2019 ES 350 from Lexus of Wayzata, and it was hands down the most stress-free car buying experience we’ve ever had. Cal w purchased a lightly used 2019 ES 350 from Lexus of Wayzata, and it was hands down the most stress-free car buying experience we’ve ever had. Cal was outstanding to work with—polite, informative, prompt, and thorough. He made sure we were completely comfortable and satisfied with our purchase from start to finish. Peyton took the time to walk us through the entire car, inside and out, ensuring we understood how to operate every feature and gadget. His patience and attention to detail were much appreciated. Becky made the paperwork process seamless. Even though we were purchasing from out of state, she handled all the tax, title, and licensing paperwork efficiently, making it incredibly easy on us. Overall, the team at Lexus of Wayzata went above and beyond. We couldn’t be happier with our experience and highly recommend them to anyone looking for a vehicle. More

John M is a superb friendly sales rep. No pressure and patient. A friendly guy. No pressure and patient. A friendly guy. More

My salesman Helton was great to deal with, no pressure. Sales Manager Matt Saunders was awesome. It’ was great to deal with Wayzeta Lexus. Sales Manager Matt Saunders was awesome. It’ was great to deal with Wayzeta Lexus. More

I’ve had mixed results with their Service Department; this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I be this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I believe due to some of the communication issues, and problem fixed, so outcome was GREAT. So over my last four visits, 1 was beyond exemplary and Lexus went OVER and ABOVE to rectify the problem. This most recent visit ended well but the experience was less than favorable. So Lexus Service does stand by their high quality Autos, it just doesn’t seem to go as well getting there as you’d think it should. Clearly some of that lies with us, in that we have high expectations because they are Lexus but basic communications between departments seems to be an issue to be aware of More

User friendly and very helpful explanations of what needed to be done to my car needed to be done to my car More