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Lexus of Wayzata
Wayzata, MN
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,232 reviews
January 13, 2022
Hi, Not satisfied with service Why?Car wash ( Needs Hi, Not satisfied with service Why? Car wash ( Needs to be done much better) Mechanic after work is done need to clean his dirty steps!!! Stic Hi, Not satisfied with service Why? Car wash ( Needs to be done much better) Mechanic after work is done need to clean his dirty steps!!! Sticker on windshield for some reason was not replace with a new date of service. (Ready to show all pictures , but really don’t want to spend my time) Hope next time will see a great service ...so the Lexus Diamond sticker on windshield will reflect a quality of work and service. More
by Viktorshabunya
Employees Worked With
Will keep this information confidential.
January 09, 2022
Sales, service and financial team is very professional and Family friendly. Explained every prs and cons that is helpful to make dexlcidion and Family friendly. Explained every prs and cons that is helpful to make dexlcidion More
by Anwar
Employees Worked With
Other Employees :
Eric Baumann, Michael Peters, Danny Hoang
January 08, 2022
Service department always does good work however dealership is not customer friendly. This is a change & disappointing for long time customer. dealership is not customer friendly. This is a change & disappointing for long time customer. More
by Dlaine387
Employees Worked With
Rick Stack
January 07, 2022
Fantastic experience really enjoyed the whole process Becky and finance was outstanding. Love their service department. Becky and finance was outstanding. Love their service department. More
by Janet’s lexus
December 31, 2021
I waited in the guest lounge. Joe Lushune Came back three times to update me. He asked me if I wanted a loaner but I was so comfortable I refused. Joe could not be any nicer. By the time I left I back three times to update me. He asked me if I wanted a loaner but I was so comfortable I refused. Joe could not be any nicer. By the time I left I felt like I made a new friend. More
by Mstanleya
Employees Worked With
Joe Lushine
December 29, 2021
Everyone I met with was absolutely great!Service was Everyone I met with was absolutely great! Service was great and timing was good! I would definitely recommend Lexus! Everyone I met with was absolutely great! Service was great and timing was good! I would definitely recommend Lexus! More
by margo
December 29, 2021
The staff are in this Lexus dealership always go beyond and above to meet the needs of the customers whether they have an appointment or not.. They do a very good job as explaining exactly what what job wa and above to meet the needs of the customers whether they have an appointment or not.. They do a very good job as explaining exactly what what job was done and what to look forward to in the very near future. They are very much appreciated. More
by DUNNA2000
Employees Worked With
Bob Holm *****
