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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

December 04, 2021

They have always been fantastic to work with, but outdid themselves today! I had a tire issue, and in spite of the fact that they were already booked solid, they made sure to take care of my issue quickly More

by Mariedoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Dec 07, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

December 03, 2021

They were prompt and through. The facility is comfortable with coffee. Salesperson Ryan was very knowledgeable. I know I am getting expert service. More

by Apadovese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 04, 2021 -

Lexus of Wayzata responded

Hello Apadovese, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Twenty five year costumer and very satisfied,Great service and follow up,Highly recommended.Great professionals More

by steveschachtman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2021 -

Lexus of Wayzata responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Wayzata. Thanks for the recommendation, and have an amazing day!

December 01, 2021

Everyone is a true pro. All situations handled respectfully and with class, even when things don't go exactly as planned. We've done business with this dealership for a number of years and not onl More

by rhaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Peters
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi Rhaman, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

December 01, 2021

Excellent customer service, answered all my questions, kept me updated on progress of my vehicle. More

by T-ma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Jonason, Eric Baumann
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

December 01, 2021

Rick Stack did a really excellent job communication with me during my service through text message and email. More

by Mphouphet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick stack
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2021

My service advisor Chris was great! Reaffirmed the services I had requested, explained everything that would be done, and even brought over the service tech specialist, who would be checking out a pro More

by Mike guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

November 29, 2021

We have worked with Bob on several purchases and he is just so great to work with! He does a great job of making sure our requirements are met in what we are looking for in a vehicle! More

by Lexus21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with Bob! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2021

I have bought 2 new Lexus vehicles from Lexus of Wayzata and have had nothing short of an exceptional experience with them. Joe my salesman was so detailed & kind start to finish and I would recommend him t More

by Jodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ha
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Nov 30, 2021 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Lexus of Wayzata! If you have any further questions, please don't hesitate to reach out! Take care!

November 25, 2021

These guys were super helpful. Kept me informed of progress of repairs. Provided a loaner car. More

by Davidmrubio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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