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Lexus of Wayzata

Wayzata, MN

4.8
2,229 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,229 reviews

December 13, 2020

Best service ever. Mike was so professional and communicated everything so well. I have never felt So comfortable with a service advisor in my life. More

by Sm55438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Dec 22, 2020 -

Lexus of Wayzata responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to Mike. Have a great day!

December 11, 2020

Joe N was our sales person and did a fantastic job. He was relentless in making sure he gave us the lowest price out there. He was courteous, informative easy to talk to. We felt well taken care of by the More

by betinagregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Wayzata responded

Hello, thank you for your support! We're happy Joe could help.

December 11, 2020

Excellent service. Highly recommend. Friendly sevice and they explain everything before performing service. Waiting area is very clean and spacious enough to social distance. On line scheduling is verly c More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Dec 22, 2020 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

December 10, 2020

I just drove our RX350 home....what a fantastic ride!!! Everyone I dealt with was knowledgeable and helpful and so kind!!! It was a wonderful experience buying from Lexus of Wayzata!! More

by jschmidt218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hoang, John Cadle
Dec 19, 2020 -

Lexus of Wayzata responded

We're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 09, 2020

Good courteous service. Disappointed recall wan’t addressed and car wash didn’t work but it was explained why. I will return when those are available. More

by Mhageman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Dec 19, 2020 -

Lexus of Wayzata responded

Hello Mhageman, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2020

I would like to thank Bob Horowitz for all the help finding the right RX450h for me. He made sure I was happy with my purchase. More

by eebelduane
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road! Safe travels!

December 08, 2020

Wayzata Lexus dealership is good place to deal when buying a car. Bob Horwitz is our salesman when we purchased our 2021 Lexus RX350 on Nov. Bob is a very kind & also he explained everything you need t More

by Chat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Lexus of Wayzata responded

Chat, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Dec 21, 2020 -

Chat responded

For sure we will come again to do business with Lexus Wayzata. We are enjoying our new RX350. Merry Christmas!

December 08, 2020

Mike Peters greeted me as I walked in the building and handled the coordination with the car service people. Great experience except that the car wash was out of order. More

by Gungy222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Dec 19, 2020 -

Lexus of Wayzata responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! If you have any additional questions, we will be more than happy to assist you! Safe travels!

December 08, 2020

Great overall experience, Celeste was very active in making sure that my service needs were met and the car came back in a timely manner and nicely cleaned to boot. More

by Kschmit34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Lexus of Wayzata responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

December 07, 2020

Bob Horwitz was courteous, knowledgeable and led us seamlessly through the purchase of our new ES 350. He went above and beyond answering our questions, discussing options and finding the right model More

by twohawkstwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cadle
Dec 19, 2020 -

Lexus of Wayzata responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We want all our customers to feel this way when leaving our dealership! Safe travels!

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