Lexus of Wayzata - Service Center

My service advisor was great but it seemed to me the whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone et whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone etc More

I have been a Lexus lover for many years and have never been disappointed. Great service and great car! been disappointed. Great service and great car! More

They do an excellent job. Everybody’s very professional and the work is always have the highest quality Everybody’s very professional and the work is always have the highest quality More

Quality and honest service. Friendly and comfortable environment. Always ready with a smile. They care. Friendly and comfortable environment. Always ready with a smile. They care. More

Great buying experience here! 1st service appointment went well. (Took a longer time than promised. 3 hours.) Comfortable chairs in the waiting area, so it wasn’t too bad of an 1st service appointment went well. (Took a longer time than promised. 3 hours.) Comfortable chairs in the waiting area, so it wasn’t too bad of an experience. Loved the drink choices they offered! Thank you for being a great dealership!! More

Normally our service visits go smoothMy but this one didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to ge didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to get it fixed. We were kept informed on the status, but we did not have our car for a week. Yes, we had a loaner, but my wife was not use to it so she didn’t feel comfortable driving it. Overall, not the 5 star review treatment we were use too. More

Tom Bennett has been, and continues to be invaluable to our outstanding service experience! Please recognize Tom and the care he gives us! our outstanding service experience! Please recognize Tom and the care he gives us! More

Rick Stack was very pleasant, trustworthy, consistent, reliable, knowledgeable, regarding my service appointment. Overall an excellent experience! reliable, knowledgeable, regarding my service appointment. Overall an excellent experience! More

They have always been very efficient. I worked with Celeste this last time & she explained all that needed explaining very well & very prompt in keeping me informed of the service being d I worked with Celeste this last time & she explained all that needed explaining very well & very prompt in keeping me informed of the service being done More

Hien Plam in Service is efficient and provided clear communication. The entire process in service was flawless. communication. The entire process in service was flawless. More