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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
775 Reviews

775 Reviews of Lexus of Wayzata - Service Center

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December 08, 2020

Great overall experience, Celeste was very active in making sure that my service needs were met and the car came back in a timely manner and nicely cleaned to boot. More

by Kschmit34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Lexus of Wayzata responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

October 27, 2020

I worked with Tom Bennett for my 2016 GX460 Lexus SUV and he was great. Very considerate and helped my family out. Thanks, Tom. Matt S. More

by Matt S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (tires specialist) was great.
Nov 06, 2020 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you, Matt! We hope we can continue to be of service to you down the road!

October 24, 2020

Tri Bui was a first class. I showed up a week earlier by mistake and Tri still somehow found a way to shoehorn me in. More

by Fjwalker1
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2020 -

Lexus of Wayzata responded

We're glad to hear that Tri took such great care of you, Fjwalker1! We hope we can continue to be of service to you down the road! We hope to be of service to you again! Take care!

October 23, 2020

Tri was fantastic to work with. Always went above and beyond my expectations on every visit. For 3 years I would plan trips to the cities from Fargo to get my car serviced. Tri built trust with me right More

by Brendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2020 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, Brendan! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

October 22, 2020

Do yourself a favor and ask for Tri Bui when you need service at Lexus of Wayzata. He is the absolute best in the business; so kind, knowledgeable and attentive. Hopefully Tri stays at Lexus of Wayzata More

by sjrings22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2020 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

October 22, 2020

Reason I bring my Lexus to Wayzata Lexus is Tri Bui. If he is not there, I'm gone. I've had several service technicians over many years, he is the "all-time best!" He has my total trust. More

by jjedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2020 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

October 22, 2020

We have been clients of Lexus of Wayzata for over 20 years. Tri does a nice job of prioritizing our service needs. He is very knowledgeable and personable. He makes me feel good about my Lexus! More

by CB
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2020 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

October 22, 2020

John Mac was so knowledgeable and friendly to me; my mother; and son this past week! He never made us feel pressured and went above and beyond to meet all of our needs! I highly recommend him to anyone! More

by Wright.latisha16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Bui
Oct 26, 2020 -

Lexus of Wayzata responded

Wright.latisha16, thank you for your feedback. We're thrilled you found John knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 15, 2020

Chris Doyle continues to exceed expectations. He was able to get me into service in short order and took care of all items without issue. The fact that Lexus offers free loaners makes life so much easier? More

by LexusGS2007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Jan 28, 2021 -

Lexus of Wayzata responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

October 07, 2020

I was at this dealership on Wednesday October 7 2020 for an oil change maintenance for my Lexus Rx350. Curt Dansie wa my adviser and could not have been more helpful and prompt. He is the adviser I would w More

by ramseybluff
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Dansie
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