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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
776 Reviews

776 Reviews of Lexus of Wayzata - Service Center

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October 03, 2019

I've known Chris since owning my first Lexus and knew I wanted my next one serviced in Wayzata. He's great to work with! More

by Deb
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Oct 04, 2019 -

Lexus of Wayzata responded

Thanks for writing this positive review, Deb! We are so pleased to hear that you've been happy with us over the years. We look forward to serving you again! Take care! Sincerely, Your Lexus of Wayzata Team

October 03, 2019

My phone link and google maps link failed to work through the radio speaker system at 47,000 miles. They solved the problem for free and gave me a free loaner car because they had my car overnight. More

by johnmacd
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Oct 04, 2019 -

Lexus of Wayzata responded

We are sorry to hear about your map issue but very pleased we could resolve it for you! If there is ever anything else you need, please feel free to reach out. Sincerely, Your Lexus of Wayzata Team

October 02, 2019

Chris Doyle took care of everything I needed I have always appreciated the excellent service at Wayzata Lexus. Women who need to handle their own services it is great to know you can trust the se More

by Hawkeye24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tire specialist very informative, Chris Doyle
Oct 04, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to write this review for our dealership! We are so glad you see us as a place to trust. Thank you for your business and we hope to serve you again! Sincerely, Your Lexus of Wayzata Team

October 02, 2019

Always A Good Experience Superb customer service and experienced and knowledgeable technicians who are all very dedicated and passionate about the work they do Wayzata Lexus More

by dunna2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Evans
Oct 04, 2019 -

Lexus of Wayzata responded

Thank you for the excellent review! We will keep it up as you suggest! If there is ever anything you need, please don't hesitate to reach out. Sincerely, Your Lexus of Wayzata Team

September 29, 2019

60,000 mile service Tri Bui always makes sure that our experience at Lexus goes smoothly. We drive about 2 1/2 hours to get to the dealership and he always makes sure we More

by Renju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Sep 30, 2019 -

Lexus of Wayzata responded

Thank you so much for this wonderful review of our service department! We are very pleased to hear that you go out of your way to experience our customer service. That is the kind of feedback we love receiving! If there is ever anything else you need, please don't hesitate to ask! Thank you again. Sincerely, Your Lexus of Wayzata Team

September 26, 2019

Excellent I was really impressed with the service I obtained. My service advisor Ryan Dorsey. was very courteous and explained everything needed to be done. The More

by Darly Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dorsey
Sep 30, 2019 -

Lexus of Wayzata responded

Hello Darly, we are very pleased to hear your service experience was excellent! If there is ever anything else we can do for you, please feel free to reach out! Take care. Sincerely, Your Lexus of Wayzata Team

September 20, 2019

Great service department Staff have always been the best-answering any questions or concerns. They keep you informed as to where they are in the service process of the vehicle More

by Roxana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Sep 25, 2019 -

Lexus of Wayzata responded

Hi Roxana, we are happy to hear you have great experiences with us! If there is every anything you need, feel free to reach out! Sincerely, Your Lexus of Wayzata Team

September 18, 2019

So thorough, professional & kind. The checkin process was quick. My loaner car was perfect and my tutorial on different electronics was great. I am VERY happy with Lexus of Wayzata! More

by Lexus3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Lexus of Wayzata responded

We are so grateful for this wonderful review of your service visit! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

September 12, 2019

Professional Service Advisor Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton, Doug Evans, Jim Guettler
Sep 13, 2019 -

Lexus of Wayzata responded

Lee, thank you so much for giving this glowing review for Doug and our dealership! We truly appreciate your positive feedback and the impact it makes for our team. Thank you for your loyalty, and we look forward to serving you again. Sincerely, Your Lexus of Wayzata Team

September 09, 2019

Passenger airbag recall replaced promptly Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to a More

by Gabe M
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Sep 11, 2019 -

Lexus of Wayzata responded

HI Gabe, thank you so much for taking the time to give us this review! We know recall appointments can be an inconvenience, so we are glad to hear your were taken care of! Let us know if there is anything else we can do for you. Sincerely, Your Lexus of Wayzata Team

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